Ee Perk Deactivated No E-Mail Response

[hollymcnee]

Hello, I’m wondering if someone can help me please! My EE Perk account is showing as deactivated and isn’t letting me reactivate it or reset my password to gain access. I have emailed the employee perk email passed on from customer care live chats but haven’t heard back at all since emailing 5 days ago. Any help appreciated!

[Ali_A · Accepted solution]

Hi @hollymcnee 
 

I'd like to get you some help with this. 
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[BrRo]

Hi, I’m having the same issue. I have been using my perks for years and it has now deactivated me and can’t get back on. 
no one seems able to help 

thanks 

[Michael_D]

Hi @BrRo 

Welcome to the community.

I've popped you over a private message to take some details to look into this.

Michael