Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79914 Views
  • 59 replies
  • 128 Helpful

Resolved! Regarding product claim

Hello,I recently purchased the Galaxy S25 Ultra during the Black Friday offer and started the claim process for the promotional Galaxy Tab. I filled out all the required details, but I am unable to complete the claim because the form asks for an imag...

dax4 by Explorer
  • 300 Views
  • 5 replies
  • 4 Helpful

Resolved! Charged twice for initial add-on item fee

I recently bought a handheld gaming device, the lenovo legion go s, it said "pay today £10" so I paid that when I ordered it on the 31st of October. However, when I got my bill in November I was billed £22 for the item plus an extra £10 charge which ...

Resolved! Allow Apple One to be upgraded

Apple One is currently only an individual subscription, I told when purchasing my plan that Apple One was included and that I can pay “6 per month to upgrade to the family plan. YOu will be able to do this once you have set up your plan on your phone...

Kai00 by Explorer
  • 1595 Views
  • 5 replies
  • 6 Helpful

EE PERKS

I am trying to register for ee perks (and have verified my work e-mail address), but I keep getting told that my login credentials are invalid.  When I try to use the forgot password option, I don't get the promised e-mail.  I called 150 and spent 45...

ANTW1975 by Visitor
  • 126 Views
  • 1 replies
  • 2 Helpful

Resolved! Re: xbox series x with £160 ee game card

I have the exact same issue same deal. ordered on the 19/11  got the Xbox on the 20/11 but to date no EE GameCard. I have emailed the address on the game card site, sent in a complaint message to EE, tried  EE GameCard 59 150, called EE but got stuck...

Cripvw by Explorer
  • 231 Views
  • 3 replies
  • 1 Helpful

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 6158 Views
  • 71 replies
  • 6 Helpful