Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by EE Community Star
  • 87665 Views
  • 61 replies
  • 130 Helpful

Resolved! Discount Code 20%

Hi,I have followed your discount code process and it has generated a code for me. However, when I go to checkout, it says the code is not valid.I am trying to apply the code to the SIM-only Unlimited Full Works deal, but it keeps stating that the cod...

Resolved! Playstation pulse elite headset

I purchased playstation headset 31/3/25 the headset has shaped on the right i have been reading online thst this is a common fault on the headsets will ee replace the headset or what do i now need to do 

Aod1984 by Explorer
  • 415 Views
  • 3 replies
  • 1 Helpful

Claim buds for £1 and cashback

I've just purchased a galaxy S26+ from EE online. It says about claiming cashback and galaxy buds for £1.When I go to the cashback link it gives you on the site, it takes me to one that expired in Jan this year.I also can't find anywhere where to get...

Resolved! Inclusive Extra

Hi, I recently moved into pay as you go sim and was paying £81 on a contract and now £37 when I called to swap this over I was told in my inclusive extra I will still get Apple Music and roaming included but now all I have is Netflix’s and something ...

Resolved! Free watch with S26 purchase

Hi,I made a purchase on the 31st May as there was a promotional offer of the Galaxy watch for free, i don't know how i claim the watch unfortunately.Can you help please? Thanks

Markcro3 by Explorer
  • 8837 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming

 I have two numbers and removed the full roaming by mistake on both numbers.I've tried to add it back but I can't see how to do it. can any one advise how to add it back.thanks 

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Re: Friend's and Family

I've just been informed by customer services that my sim only plan is not eligible for the BT friends and families discount. I cannot find any information on the EE website explaining this. The customer services rep was very apologetic telling me tha...