Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 86793 Views
  • 61 replies
  • 130 Helpful

Resolved! NHS perk

For some reason this has been taken off and I can’t log in to the perks website? 

Resolved! EE perks not generating codes

Unfortunately my EE perks account is not generating codes. It says as intro you have 5 codes but when I try to generate the codes, I receive a message saying unable to retrieve codes at this current time. I have been able to generate codes for many y...

Salai2 by Visitor
  • 374 Views
  • 1 replies
  • 1 Helpful

Resolved! Samsung Voucher code not working

I received a text message today saying as I got a Samsung s26 pay monthly im eligible for the offer to get Samsung pro3 buds for £1. It gave me a code and said add it to checkout. Everytime I try it says the code is invalid.Is there anyway to just em...

Kailey2 by Visitor
  • 853 Views
  • 4 replies
  • 0 Helpful

Resolved! EE perks

I;'ve been trying for a week now to retrieve a new Perks code (NHS) but I keep getting the message:Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representativeAny ideas? Thank you. 

beznee by Visitor
  • 363 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to login to EE Perks

I am unable to login to EE Perks. It says my account has been deactivated but I can't register as my details are already linked. I have called EE twice now, the first time I was told she would contact the Perks team for me which didn't happen and the...

DJ1967 by Visitor
  • 358 Views
  • 1 replies
  • 0 Helpful

Resolved! Allow Apple One to be upgraded

Apple One is currently only an individual subscription, I told when purchasing my plan that Apple One was included and that I can pay “6 per month to upgrade to the family plan. YOu will be able to do this once you have set up your plan on your phone...

Kai00 by Explorer
  • 3412 Views
  • 9 replies
  • 11 Helpful

Resolved! Friends and Family Discount not working

Hi there, I have a friends and family  discount code but all I keep getting is the voucher code is  invalid. I tried it on multiple devices or sim only to see if it works and it keeps saying the same message. I did call the customer help line but the...

TNT Sports Ultimate and HBO Max

With the HBO Max UK launch details announced today, I’m wondering how this will work with existing accounts that have TNT Sports Ultimate as an inclusive extra add on.Will we just get the entertainment content like the previous addition of DIscovery+...

ildr by Valued Contributor
  • 37062 Views
  • 30 replies
  • 8 Helpful

Resolved! Package

Hi, I changed my package today but I cancelled sports In error 

Lisa545 by Visitor
  • 323 Views
  • 1 replies
  • 0 Helpful