Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76192 Views
  • 59 replies
  • 128 Helpful

EE perk code password

Hi.i received an email today to revalidate my details for my EE perk code. I went through the link and ive forgotten my password. so it has said that it will send me a link to rest. I’m not receiving anything. It’s not in my junk eitherIt’s becoming ...

Resolved! Nothing Phone 3 Free Gift

I ordered my nothing phone 3 on July 31st 2025 but did not receive my phone until the 13th after phoning EE twice and I ave been trying to redeem my free headphones for over 2 weeks now with no success.Every time I input the purchase date, retailer a...

LSDunc by Visitor
  • 145 Views
  • 1 replies
  • 2 Helpful

Resolved! Cancelled EE Sim but the Netflix Addon is still going

I cancelled my SIM with EE a few months ago. The contract included Netflix as a free addon. I’ve noticed that the Netflix account is still being covered by EE and hasn’t defaulted back to paying from direct debit like it did before I linked it to EE....

jimhed by Visitor
  • 182 Views
  • 1 replies
  • 1 Helpful

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 4319 Views
  • 69 replies
  • 6 Helpful

Resolved! EE perks

My EE perks account as been deactivated due to mental not verifying the registration in time as I was on maternity leave and couldn't access work email I've tried to reset my account but it won't allow it is there any way I can do this as if not I wi...

Salterc by Visitor
  • 926 Views
  • 11 replies
  • 2 Helpful

Resolved! Activating my Netflix inclusive extra

Hi, I've switch my inclusive extra to Netflix yesterday was told i'd receive a link to activate netflix. I didn't receive the link so havegone into the my account to activate manually.I've put in my mobile number and received the text code and when i...

Xbox game pass activation code

I haven’t received an activation code for my recent purchase for the game pass ultimate I purchased series x that comes with 24 month of game pass ultimate and also £70 re game card but I’ve only received a code and pin for the game card and not the ...

ScottD501 by Investigator
  • 349 Views
  • 7 replies
  • 0 Helpful

Resolved! Free Watch with Galaxy S24FE

Recently upgraded 2 phones to Galaxy S24FE on my business plan (11 Aug 25). When we got the phones the guy in the EE shop said we were eligible to a free Galaxy Watch 7 per phone and we would receive notification after approx 21 days on how to claim ...