International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I can't log in the website it says deactivated. How to retrieve it?
EE kept sending me text messages about offering free data when I top up my credit. However every time I topped up, the free data never show up in my app. I have been calling for customer service about the issue, and they asked me to send screen cap o...
I've recently changed contract and got Netflix as an add on benefit , it originally worked for a day , still showing as active on my bill but when I go to log in it's saying no email registered with that account but when I try using the code they sen...
Can any one tell me how you get the 365 add on? I got it free with my mobile plan but have not been sent any information on how to use it or log in to the account. Thanks
Good afternoon,I hope this message finds you well, could you please help me cancel my roaming abroad?! many thanks
Hi, I've recently switched from BT broadband to EE broadband (yes, I know it's the same) and I had added XBOX gamepass to my BT account. Obviously when the account switched that subscription expired.When I try to add it via the account page - (app or...
Hi,I changed my Inclusive Extra to TNT Sports from Roam Abroad, but I haven't been given an email or message link to activate or setup login details.Are these just my EE account details or is there something else I need to do?Thanks!
Is the roam further pass the same thing as roam abroad? My son is going to Kenya. He already has roam abroad as an add on but I can't see an option to purchase roam further? Kenya doesn't come up in the list that roam abroad covers.
I recently migrated from BT Broadband and Tv Package to just EE Fibre, was advised over the phone I can get a SIMO contract starting at £10pcm and increasing and ability to add extras like Apple Music for myself and my partner. I was interested so pl...
Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...
