Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71183 Views
  • 59 replies
  • 128 Helpful

Resolved! Manage subscriptions is blank

Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...

RedS1lence by Established Contributor
  • 169 Views
  • 5 replies
  • 4 Helpful

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 3032 Views
  • 59 replies
  • 6 Helpful

Resolved! Cannot change inclusive extra

I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...

Umiamz by Skilled Contributor
  • 2835 Views
  • 10 replies
  • 2 Helpful

Resolved! Apple Music inclusive extra not applying

I’ve chosen Apple Music as my inclusive extra and can see it active on my EE app. I received a link to set it up but when I click it, it opens Apple Music, shows a white screen for a second, then just continues to the regular Apple Music app. There a...

FJSaturn by Investigator
  • 482 Views
  • 8 replies
  • 5 Helpful

Resolved! Downfall of inclusive extras

Why have EE removed the ability to have 3 inclusive extras on new full rounder plans, and removed half of the selection for all rounder plans. I used to be able to pick data pass, Apple Music, game pass, Netflix and a load more. Now only have 1-3 sel...

C0NN0RAD0 by Contributor
  • 1012 Views
  • 6 replies
  • 1 Helpful

Activate EE add ons

I’ve recently started a sim only with add ons. The add ons are there in My EE app but can’t activate them. I believe I should have had a text to do this from EE but haven’t. The sim has been active for a week. Any help? Thanks

Jon_777 by Contributor
  • 2432 Views
  • 10 replies
  • 0 Helpful

Resolved! Blue Light Card

Can a BLC discount be added retrospective? The cost is actually now horrendous and did not know this was an offer 

KAZADA by Visitor
  • 292 Views
  • 5 replies
  • 6 Helpful

Netflix - where is Standard with NO adverts ?

I was going to migrate from BT to EE Broadband and TV, but I notice that Netflix standard with  NO Adverts isn't available. It seems when on the base Entertainment package which includes Netflix Standard WITH adverts, you can only upgrade to Netflix ...

60s_Gonzo by Investigator
  • 691 Views
  • 4 replies
  • 2 Helpful