Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88380 Views
  • 61 replies
  • 130 Helpful

Resolved! EE Perks account deactivated

I have had a EE Perks account for over 4 years and have successfully used discount codes before.I am currently looking to get EE broadband and tried to access my Perks account but it showed that 'After 24 months of using the service we need you to re...

Resolved! Apple Music : Free 6 months

Hi. I have 2 optional adds on on my phone plan. They show on the EE app asApple Music 6 months free (Renews monthly) FreeApple Music 6 months streaming (Renews on 04 Sep) FreeCan anyone explain...I did add Apple Music many months ago. I wanted to ens...

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planetf1b by • Established Contributor
  • 247 Views
  • 2 replies
  • 0 Helpful

Resolved! International Call Add-Ons

Hi,i just received a text message informing me that my international calling abroad that’s currently £0 will be increasing to £1.50 a month in October. I rarely call abroad, so I’m considering stopping the add on, but the text warns that if I cancel ...

Resolved! Netflix Still Billing despite being part of Package

HIWe recently switched across to TV via EE. One of the reasons we switched (from Sky) was that Netflix was to be included in our package and we would no longer have to pay for a Netflix service separately.We were guaranteed that our existing service ...

russjet by • Explorer
  • 1530 Views
  • 5 replies
  • 2 Helpful

Sign up reward card

Emailed giftcloud regarding my sign up £160 reward card I have waited over 140 days . I haven’t received the card yet . Can any from EE help ? 

Resolved! Warch 9

I have recently purchased Samsung galaxy watch 9 on emi of £18 and I was offered a Samsung ear pod if I pay £1 extra every month which i didn't receive till Date. This offer was received on a telephonic call. When I called to that number they said I ...

Resolved! EE Perks email validation

It keeps saying that I need to validate my email address to sign up for EE perks, but no emails come through (I have checked spam folder). Has somebody found a solution for this?

srmEE by • Visitor
  • 917 Views
  • 7 replies
  • 2 Helpful

Resolved! Cancelling TNT Sports with STOP SPORT ?

I signed up for TNT Sports by mistake because my partner thought they had the US Open Tennis (which is on Sky). I accept that I will have to pay for one month now, but don't want to pay for any more. I've tried sending STOP SPORT followed by YES a fe...