Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69318 Views
  • 59 replies
  • 128 Helpful

sim

Hello,  I have a sim only plan with EE with some tech add on's onto my number, if i cancelled my sim only plan would i still be able to pay the add ons to  EE monthly without having to pay the charges outright?

_chlo_xx by Investigator
  • 97 Views
  • 1 replies
  • 0 Helpful

30% Discount offered not being applied

I am trying to purchase the Samsung Galaxy Tab A9+ on the EE website, where a 30% discount is advertised. However, the discount is not being applied at checkout.I do not want a 24-month contract or a data plan—I wish to purchase the device outright.I...

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Chelly5 by Investigator
  • 217 Views
  • 3 replies
  • 1 Helpful

Pressure selling

As an existing customer of 7 years, with all 4 of our families phones on the same account, I contacted EE via messenger today to discuss upgrading one of our phones.The usual patter ensued with "exclusive deal", "just for you" "spoke to my manager".....

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manamaga by Investigator
  • 136 Views
  • 2 replies
  • 0 Helpful

Resolved! Xbox game pass

I got the free six months Xbox game pass with my package last month but now can't find the option online or on the app to add it. I've used the link in the email but it hasn't been fourteen days so didn't want to end up getting charged. But now I can...

Amyld80 by Investigator
  • 200 Views
  • 2 replies
  • 3 Helpful

Resolved! Free Prepaid Mastercard

Hi. I recieved the free 300 prepaid Mastercard and want to check my balance but can’t find where to get the details. Does anyone know what the card is called please. That’s how I have found it before but have forgottn. Thanks

sandeyw by Visitor
  • 501 Views
  • 6 replies
  • 1 Helpful

Resolved! Apple one activation

Does apple one activation come by text or imessage.  And when will I receive the message it has been 3 days since the upgrade and 4 calls to support and still nothing.

Malkrae by Investigator
  • 870 Views
  • 19 replies
  • 4 Helpful

TNT Sports

I have a mobile plan with EE and I’m wanting to add TNT Sport as an Add on.On the Help pages it says that you can only watch TNT Sports through EE on a device that has an EE SIM card. But on the same page it says you can watch TNT Sports on Apple TV,...

SuzieSue by Explorer
  • 214 Views
  • 2 replies
  • 1 Helpful

My add on

Hi, just wanted to know how many minutes left on my calling other countries from the UK add on

Ifayin20 by Visitor
  • 128 Views
  • 2 replies
  • 4 Helpful