EE perks code not generating

[Shohaib1122]

Hi,

I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"

I am currently working for a East London Nhs trust. 

Thanks

[Ali_A]

Hi @Shohaib1122 
 

I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[DavidH70]

Hi Ali.

i am having the exactly the same issues. Are you able to help? Many thanks. 

[Sapphire12]

Hi, I’m having the same issue too.  No codes generating.

[Ali_A]

Hi @DavidH70 & @Sapphire12 
 

I've sent you both a private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[Ferreton]

Hi Ali,

I'm having the same issue too. Would you be able to help?

[Louisej24978]

I can’t even log into my perks account - I’ve tried to reset password but never get sent an email to reset it’s very frustrating as need the codes asap for family and myself 

[Ali_A]

Hi @Ferreton & @Louisej24978 
 

I'll send you both a private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[MStott1]

Hi, i too am having the same issue??

[Leanne_T]

Hi @MStott1 

Thanks for coming to the community. 

Do you get an error message when you log into your perk account and try to generate a code? 

How long ago did you last log into the perk account and create a perk code? 

Leanne 🙂