EE perks code not generating

[Shohaib1122]

Hi,

I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"

I am currently working for a East London Nhs trust. 

Thanks

[Leanne_T]

Thanks very much @Sarahvgibbons85 

I've sent you a private message now for some extra details. 

Speak to you soon 🙂

Leanne. 

[Crazier64]

I am having the very same issue i get a Error message when ever i try and generate a new code 

Also tried on my desk top but can not log in and password rest will not reset the password 

Andy

[Debbie_G]

Hi @Crazier64.

Thanks for coming to the community.

I've sent you a private message to help you with this.

Debbie

[Crazier64]

found a way round it I re-registered using my personal email and NHS email while uploading a photo of my work ID and now have the new code 

[Debbie_G]

Thanks for coming back and letting us know @Crazier64.

I'm happy to hear you've managed to get this sorted 🙂

Debbie

[Alice119]

Hi, 

I'm also having the same problem. Spent a while on the phone to an EE representative last week who apparently sent off a form to try and fix the issue but still having the same "unable to retrieve" error code despite saying that I have 5 codes left. Anyone managed to sort this out? 

I can't re-register as when I attempt it states the details are already linked to an existing account.

Thanks, 

Alice

[Debbie_G]

Hi @Alice119.

Thanks for coming to the community.

I've sent you a private message to help you further with this.

Debbie

[Kathskrnqk]

I'm having this issue too. Please can you help?

[Ali_A]

Hi @Kathskrnqk 
 

I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[AR1123]

I am also having the same issue. Can anyone help?