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EE perks code not generating

Shohaib1122
Visitor

Hi,

I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"

I am currently working for a East London Nhs trust. 

 

Thanks

 

39 REPLIES 39
AR1123
Explorer

Hi i am having the same issue. Can someone help please

Peter_W
EE Community Support Team

Welcome to the Community, @AR1123.

I've just popped you over a private message about this now 😊

Peter

Please can you also send me a message. I am having the same issue despite having 5 code available. 

Thank you 

Hayley

Alex_H
EE Community Support Team

Hi @HMB2,

Thanks for visiting the EE Community

I have sent you a private message to help with your perk account.

Alex

I am having this issue, can you advise?

Ali_A
EE Community Support Team

Hi @Bigbencooke 
 

I'll send you private message. Please check your inbox and get back to me when you can.


Thanks


Ali

Nsiah6
Investigator
Investigator

I am having the same issue. I generated a code about 8 weeks ago. Logged on now and it says I have 5 codes left but gives me the error message. 

please help 

Liiitz
Visitor

Hello, I am also getting an error when generating the codes. It says I have 5 to use but they are unable to generate, I am nhs staff. 

Linzi_H
EE Community Support Team

Hi @Nsiah6 

I've sent you a Private Message so I can help further with your Perk account. 

Linzi 

Linzi_H
EE Community Support Team

Hi @Liiitz 

I've sent over a Private Message requesting some further information so I can help further.

Linzi