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NHS Perks

Gemrye84
Explorer

‎06-01-2025 03:39 PM

Hi.  I am having problems logging into my EE perks profile to generate a code.  I clicked forgotten password and changed the password via the link.  This changes my EE account password not the perks account password.  Can anyone help please? 

0 Helpful
2 REPLIES 2
Gemrye84
Explorer

‎06-01-2025 03:33 PM

I am also having the same issue with logging in.  I receive a password reset email but it changes it on my EE account not the Perks account.  

0 Helpful
Leanne_T
EE Community Support Team

‎06-01-2025 05:43 PM

Hi there @Gemrye84 

Thanks for coming to the community. 

Are you logging in on the Login | EE page to access the perk account? If you have requested a password reset, did you use the same email address you registered for a perk account and not the EE account email address, if this is different? 

Thanks 🙂

Leanne.