Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75325 Views
  • 59 replies
  • 128 Helpful

Text from 1122 about double data

Hi, I've received the text from 1122 about double data, one of the replies says you need BT broadband and an ee mobile, I have sky broadband and an ee mobile, does this qualify. Thanks Joe 

Jopf by Investigator
  • 438 Views
  • 4 replies
  • 1 Helpful

Inclusive Extra TNT sports has stopped working

I have had bt sport as an add on and now tnt sports for years, it is activated and been working fine, tonight opened the app and when I try watch something it asks me to ‘view passes’ and then leads me to paying for a subscription, very odd. I’ve tri...

buchandj by Visitor
  • 3190 Views
  • 7 replies
  • 2 Helpful

Resolved! Contract coming to an end, advice wanted.

So my contract expires with EE on the 28th Sept, I'm happy with my phone and going to go sim only for awhile. I was shopping around I want to stay with EE because they are by far the best network in my area and the Inclusive Extras are great, honestl...

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Cammeey by Visitor
  • 639 Views
  • 1 replies
  • 0 Helpful

Inclusive Extras

I have just logged into my EE account for the first time and am trying to add inclusive extras. On the website it says things like Apple TV+ would be an option, but when I go to add them on my account there are only a few options there. Is there anyt...

izzy1511 by Explorer
  • 407 Views
  • 3 replies
  • 0 Helpful

EE Perks - Account deactivated

Hi so I've had EE perks for a few years but I'm getting a message saying my account is deactivated, I tried to re-register but it said I'm already registered?

ace56565 by Established Contributor
  • 346 Views
  • 1 replies
  • 1 Helpful

Why EU Roaming?

Why am I being charged £2.47 a day EU Roaming charges when I never asked for that add on? Also, Why can I not remove that either? 

EE perk

Hi, I can no longer get access to the EE perk login as I have changed NHS trusts and no longer have access the original email address that I signed up with. Please can you help  Caitlin 

Unable to purchase add-ons

Hello, I could still buy add-ons on March 14 this year and the usage period could be extended normally, but I can’t buy them now and the existing balance cannot be used. My account went dormant after 179 days. Who is responsible? 

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T-sg by Contributor
  • 568 Views
  • 3 replies
  • 1 Helpful

Xbox Gamepass not working

Hello, when switching to EE I have an offer to claim Xbox gamepass for 12 months without cost - I've tried to claim it over the last few months and it keeps prompting an occur which leaves me unable to claim - please find picture attached.

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Kedela by Visitor
  • 578 Views
  • 3 replies
  • 1 Helpful