Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69659 Views
  • 59 replies
  • 128 Helpful

Resolved! Upgrade more expensive once in basket

Hello helloI was looking at upgrading to an S24 Ultra (512GB, Violet) with a deal I got offered by text that expires on 02/04. It included an £8 monthly discount, however once I've added the package to my basket, that £8 is getting removed and the pr...

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Roaming pass cannot be added to plan

Hi I have three EE essential plans that will need the roaming pass added for use in the USA.i have messaged 150 on each device saying ‘roaming’ to activate roaming but when I then message to say ‘roaming pass’ and reply ‘yes’ to activate it, each num...

EE Perk seems like a scam!

Just took out a new contract in store and was told once my phone arrived to log into EE perks to get my NHS discount added to the SIM card. Of course I can’t log in. Rang 150 to be told they’d log a complaint and to wait for an email back from them w...

EE perk

Hi. having Real problems trying to Re-Validate my EE perk discounts. cannot seem to recover my log in details done “ forgot Password “ and tried my personal email and work email with a new password , but neither are allowing me to Log in ? help ! 

Fraz73 by Investigator
  • 353 Views
  • 3 replies
  • 0 Helpful

How do i get my apple tv code?

I selected apple tv as an add on and can see its included in my profile worth 6 months free but there are no instructions how to activate it. I read somewhere I should have received a text to activate it. How do I get this? I received my phone 5 days...

Pattisoh by Explorer
  • 1266 Views
  • 7 replies
  • 3 Helpful

Unable to sign in to EE Perk or reset email

I am unable to sign into my EE perk to request a code and also will not me reset password.  I have checked junk and other folders and reset emails not being received. I have tried to re-register also and it says I am already registered.