Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74968 Views
  • 59 replies
  • 128 Helpful

Resolved! Pre paid card

HiCan someone confirm when you should receive the pre-paid card and how? There's a lot of information on here and just wanted a definite answer.Thanks Jo  Jo     

40Jojo by Visitor
  • 371 Views
  • 1 replies
  • 1 Helpful

Nest hub bundle past Oct 5th

Hi there,When I purchased a Pixel 6 on 6th Oct 2022 there was a nest/mini bundle associated with it. For the life of me I can't now find the claim link. I only seem to be able to find one that ran out on the 5th October. Can anyone point me to the ri...

Returning Accessories

I bought a Sony earphone (tws) as an added accessory  from EE on a contract basis. But unfortunately the Sony earphones didn’t fit my ear properly. So can i return the Sony ones and buy another pair of earphones like the Apple AirPods from EE on a co...

Resolved! offer

Hello. On 9th November I have upgraded my plan, I received my new device on 16th November, will I get that prepaid mastercard? How long will it take?

uniguuee by Visitor
  • 337 Views
  • 1 replies
  • 1 Helpful

Pixel 6a free nest

I called for an upgrade yesterday and was offered a deal where if i bought the pixel 6a i would receive a free nest home and nest mini bundle. However when the phone arrived there was neither and no mention of how to redeem the offer, I then honed cu...

MikeAsh by Investigator
  • 447 Views
  • 6 replies
  • 0 Helpful

ee perks

Hi I set up an account on the ee perks my employer received the email and presses verify but then it would not accept my email and password. selected reset password and states that ee have sent a reset email but not received anything. have been on li...