Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79058 Views
  • 59 replies
  • 128 Helpful

Resolved! Text from 150 saying my Netflix Premium has been removed?

I have just received a text today saying that my Netflix Premium has been removed from my account. The only issue is that I never asked for this, nor have I tried to change anything on my account recently which could have caused this.Just to confirm,...

Forfeef by Explorer
  • 682 Views
  • 1 replies
  • 1 Helpful

Netflix Re-activation keeps wanting to give me basic

So I have discussed on other forums the world of pain i've been through since the Netflix Standard add-on went from being £3 extra a month to £7 a month.During this I lost the link between my EE and Netflix accounts, got charged by Netflix, had someo...

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TheCorm by Established Contributor
  • 1334 Views
  • 12 replies
  • 10 Helpful

Unable to activate 24 month TNT sports bundle

Bought a 43 inch tv in April 25,still can’t activate the attached 24 month TNT sports bundle included free with it,it’s becoming very tedious with the amateur service I’m getting trying to activate it.once again any help to resolve this issue.

Bilbo67 by Investigator
  • 451 Views
  • 1 replies
  • 3 Helpful

Resolved! Netflix Activation not working

This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...

cdeimerej by Investigator
  • 1826 Views
  • 13 replies
  • 5 Helpful

Resolved! Samsung S25 free Watch and Earbuds

Hi all,Does anyone know what my next step is when I was promised free watch and earbud with my package, and EE are saying don't know anything about it phone samsung,When I phone Samsung they say don't know anything about it phone EE,Day light robbery...

Resolved! Free gift with upgrade

Hi, I have recently upgraded and the offer was to receive a free tablet. However I can't see where to claim this? Any help would be appreciated, thank you 

Resolved! Child not received promised additional items.

Appalling customer service and am in contact with the communications ombudsman, putting together a case. We renewed my son's contract and were told we would be emailed redemption codes to claim a watch and supercharger and that it may take some weeks...

Resolved! Switch 2 Restock

I wanted to order a switch 2 but they are out of stock and the only ones in stock are the EE Gamer’s Data Pass ones. so was wondering if there's a eta on restocks