Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 71083 Views
  • 59 replies
  • 128 Helpful

Resolved! EE Perk Codes Question

Hi,I have used up all my 5 Perk discount codes. When do I get new codes again? I read that the perk codes reset each calendar year. What does that mean? Does that mean on the 01/01/2025 I will get 5 new codes again or a year from the date I requested...

Resolved! Change add ons

The app will not let me change add ons so I’ve wasting money now over a month. It’s stuck on the roaming one but I want to change it back asap. This company has been awful since I moved over to it 

Resolved! Apple one - Family

Hi, I’m considering upgrading to iPhone 14 on the plan that offers Apple One. I am trying to find out if I can upgrade the Apple One subscription to Apple One Family (appreciate I may have to pay more). Any help welcome, thanks

EE Airtime Rewards

Hi, I'm unable to sign up for Airtime Rewards on my EE app, when I click on the Complete Sign Up button in the app I get "Something went wrong! Access Denied." I have tried speaking to Customer Services on your chat function before but they didn't kn...

Resolved! Roam Abroad Pass

I have purchased a Roam Abroad Pass (£25) for a trip to Spain so I can use my contract allowances whilst there.However, what I am unclear of is whether you can call and text to numbers in the UK with the Roam Abroad Pass (i.e. using my contract allow...

Elmbed by Visitor
  • 1025 Views
  • 2 replies
  • 0 Helpful

Discovery Plus

Hi I received an SMS a couple of months ago saying that EE was aware that Discovery Plus had been accidentally deleted from my mobile phone account. I’ve not heard anything since saying that it has been reinstated nor does it work for me when I click...

Resolved! Free samsung watch promotion

I have just upgraded to a Samsung S24 FE and the sales rep told me I would be eligible for a free watch. However the information I can see online about the promotion says its over, so I'm wondering if they lied to me?!

schmorr25 by Investigator
  • 7767 Views
  • 10 replies
  • 1 Helpful

EE perks deactivated

Hi could someone please help me my account is saying deactivated and I have tried ringing ee and they told me that I need to speak with my hr team?!? Which isn’t going to be true.. nhs have enough issues without having to deal with EE perks… please h...

SLG by Investigator
  • 470 Views
  • 8 replies
  • 0 Helpful

EE Perks - How do i reactivate my account

Hi, Im trying to login to EE perks, but i cannot remember the password. I have tried Forgot my password link, but i have not received an email. I can only assume that my account has been de-activated and needs activatedMany ThanksSteve

SteveR9 by Visitor
  • 717 Views
  • 6 replies
  • 0 Helpful