Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75946 Views
  • 59 replies
  • 128 Helpful

Resolved! EE Perks - Change of process?

Last Friday I upgraded my handset to the Honor V3, on Saturday I called up and added on the EE perk which gave me 20% off the price. I decided that I didn't like the handset so sent it back, when the upgrade was reversed I ordered the Magic 7 Pro, Fr...

garetc by Scholarly Contributor
  • 470 Views
  • 2 replies
  • 3 Helpful

Cannot Activate TNT Sports

Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...

Resolved! Add ons

I have Apple one as a free add on but can’t activate it on my phone. Just keeps telling me I need a subscription for whichever service I try. Why? What have I done? Who did I upset?

JV13 by Explorer
  • 394 Views
  • 2 replies
  • 3 Helpful

Add on - Contract almost up

I have a contract for 2 mobiles, 1 of which ends in June and its no longer needed.There are two add ons attached to the one ebdung in June. What happens to those if I end the contract ? Do they transfer over to the other mobile number or do I have to...

Sue118 by Visitor
  • 338 Views
  • 1 replies
  • 3 Helpful

nhs perks

Hiya I am trying to login to my nhs perks but it won't let me , I have tried to reset my password but havnt received the email I have tried both my personal account and nhs account, could anybody help please 

sastle by Contributor
  • 352 Views
  • 2 replies
  • 2 Helpful

Resolved! Apple add on 3month free - can you use the offer twice?

Hi - I used the 3month free apple tv add on last year, and have continued to subscribe via my ee account. The add on has come back on my account, and it looks like I can use it again, but I don't want to cause any billing problems, or end up subscrib...

Paul539 by Visitor
  • 371 Views
  • 2 replies
  • 1 Helpful

Roam abroad cost increase

Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...

Brian141 by Visitor
  • 1525 Views
  • 7 replies
  • 4 Helpful

Re-Activate EE Perk Account

I have an EE Perk, however as registered over 2 years ago, the account needs to re validate. Go to do this, but states the email address is already in use. Can’t register new as the email account is already in use. So unable to re validate or registe...

hp135135 by Visitor
  • 341 Views
  • 1 replies
  • 2 Helpful

Resolved! NHS Perks account deactivated

Good morning,I'm trying to access my nhs perks with an upgrade coming up, and when I try logging on it days the account is deactivated as registration was not completed in time. This perk is currently applied to my contract and I still work in the sa...