Community Activity

Mobile problems

How do you get in touch with a human at EE - I typed Fault Advisor but the mobile did not recognise the words.  Thank you Leigh

Resolved! Some calls go straight to voicemail

Hello, I'm getting pinged about people trying to call me and leaving or not voicemail messages.My phone is on, network is fine, I can get another person at home to call me no problem. Yet, yesterday all calls from 111 went straight to voicemail, toda...

ee-voicemail.jpeg

Mobile Calling not working in Australia?

I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...

Allon1us by Investigator
  • 137 Views
  • 16 replies
  • 2 Helpful

Not so Wifi Pro

First off the Smart Hub Pro with Wifi 7, is rock solid and fast.But here's the rub: for the poor souls who believe the extenders supplied with the Smart Hub Pro will provide coverage around anything other than a small, terraced, or semi-detached hous...

Roaming not working

I arrived on the 13th and get no network? I have spend cap of 20 pounds before I left the UK. Why can't I get no calls or make calls.  

Mobile down AGAIN

Almost every week my mobile service drops out for a good 24 hours. No text, calls or data. I get a text (when it gets through a gap in the fail) to say, "oh we've found a problem in your area, we'll have it back up in 15 hours". This is usually over ...

Coyley by Investigator
  • 35 Views
  • 5 replies
  • 0 Helpful

Paying in instalments

My phone bill is very high , I phoned to Africa and didn’t know about the charges until the bill came .I cannot pay the bill at once ,is it possible that I pay it in instalments 

Haven't received my Xbox GamePass activation details

I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?

Peebs19 by Investigator
  • 137 Views
  • 11 replies
  • 0 Helpful