Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 72278 Views
  • 59 replies
  • 128 Helpful

Resolved! TNT sport

Hellohow do you get TNT Sport.Ive been trying on ee app where it says TNT SPORT £18  Add and it just takes me to a page for tv and broadband packages.thank youjeff

mrsnunn by Contributor
  • 489 Views
  • 5 replies
  • 3 Helpful

ee perk access on maternity

Currently on maternity leave, so no access to nhs email and can’t remember password to log in to ee perks but already registered! Any ideas

EB54 by Investigator
  • 935 Views
  • 11 replies
  • 0 Helpful

Claim chromebook

I'm trying to claim my free chromebook and it's asking where I bought the phone  and EE isn't an option on the list. How do I navigate this? @

Sewell81 by Explorer
  • 7123 Views
  • 12 replies
  • 7 Helpful

Resolved! Game pass activate issue

My boardband package has Xbox game pass ultimate 12 months plan but I haven’t receive any text and email to activate.How do I activate this?Thanks.

eggling by Investigator
  • 1247 Views
  • 14 replies
  • 1 Helpful

Left EE in Nov - Netflix my extra still active?

As the title suggests, I left EE mid-late November, and just checked my Netflix account and says I am being billed through EE. I am not, I moved to o2. How can I make this reflect my leaving EE and manage my subscription with Netflix?

adelly14 by Investigator
  • 330 Views
  • 3 replies
  • 0 Helpful

Resolved! Proof of purchase to claim a chromebook

Hi,I recently updated my phone to the s24 and I am entitled to a free chromebook. However, where do I find the invoice number and what can I use for proof of purchase? Thanks, Naomi.

Naomib26 by Explorer
  • 504 Views
  • 2 replies
  • 4 Helpful

Resolved! Cancelling add on

Hi I added an unlimited data add on to my account but i can't seem to find where I cam cancel it. Can anyone help?

Resolved! Changes in All rounder and Full works plan

Hello,EE changed the benefits of the All-rounder and Full Works plans. They added something new and reduced some benefits. For example, you don't get 3 smart benefits in Full Works anymore.For all rounder unlimited- A free watch plan and roaming in t...

drzia by Skilled Contributor
  • 20934 Views
  • 58 replies
  • 17 Helpful

Questions about Apple Music

This week I got Apple music as an add on and have the app on my phone with no issues.However I wanted to use apple music on my laptop and/or PS5 through the app but it asks for my apple account details. As far as I can tell I have no apple account......

Savonffc by Visitor
  • 341 Views
  • 1 replies
  • 2 Helpful