Hello,
I purchased a Pixel Watch 3 from EE on 13 November and was getting in touch regarding the free 6-month Fitbit Premium subscription that comes with the watch.
I’ve spoken with Google Support, who confirmed that I currently can’t activate the free trial because I already have an active Fitbit Premium subscription via Google One (ends in March 2026). They advised that once my existing Premium access ends, I should then be able to activate the Pixel Watch free trial—and that this should still be possible even if it’s more than 60 days since purchase (as required by EE).
However, I’m not able to see any way to claim or link the offer directly through my Google or Fitbit account, so I wanted to check with EE how this should be handled from your side. Could you please confirm:
- whether the Fitbit Premium offer is still available for my purchase, and
- how I should go about claiming it once my current subscription ends?
Happy to provide any order details if helpful.
Thanks very much for your help—much appreciated.
Best regards
