Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73928 Views
  • 59 replies
  • 128 Helpful

Resolved! Error activating TNT Sport after entering PIN

I’ve selected TNT Sports as my inclusive add-on. But when I try to activate I am consistently getting an error when attempting to activate it after being sent the PIN. Can this be raised with the technical team to resolve?  

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GidsG by Explorer
  • 1212 Views
  • 1 replies
  • 1 Helpful

Resolved! Add to Plan

Hello, I have recently added the Acer Aspire Laptop Bundle to my plan. The bundle includes Norton Security - does anyone know how I redeem this?The bundle also included Game Pass and a pop up just happened for that - just a bit concerned that the Nor...

Pay for inclusive extra?

Looking to upgrade. The plan I'm looking at says it has '1 Inclusive Extra included'. When I look at the inclusive extras, it shows the Roam Abroad Pass, but when I select the plan, it says the Roam Abroad Pass is an additional £15 per month, rather ...

jh1704 by Investigator
  • 2406 Views
  • 32 replies
  • 3 Helpful

Resolved! Returning a tv add on

HiI am returning a Samsung tv which I got as an add on. I filled in the online return form and I am now waiting for the returns team to ring me. My query is will ee collect my tv or will I have to arrange for it to go back. Thanks for any help

noddy1950 by Contributor
  • 355 Views
  • 2 replies
  • 1 Helpful

Resolved! Unlimited Data

Hey,I have a problem with my unlimited data. I bought 30 days unlimited data and it has expired four days later and I don’t know why.That’s kinda annoying to spend 40 to use unlimited data for only four of two days…

77ay by Investigator
  • 1118 Views
  • 14 replies
  • 1 Helpful

TNT Sports

TNT Sports will not work, an error message ID003 comes up when trying to watch live Sports. Tried logging in and out and everything suggested.Contacted technical support but they hang up everytime it connects.

Discovery+ extra active, but can’t play anything

Hi,I activated the tnt sport on discovery+ add on some days ago. I removed the regular tnt sport add on first as it seemed to cause an error trying to add the two.now my discovery+ account says I have a membership through ee or bt but I’m greeted wit...

MNoone21 by Explorer
  • 554 Views
  • 3 replies
  • 0 Helpful