Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73850 Views
  • 59 replies
  • 128 Helpful

Ee perk

Helo, I have tried to log into my eeperk account but it says my password is invalid. I’ve tried resetting my password but still yet to have an email through! How do I go about resetting it?  

Laptop Bundle

I purchased the Lenovo gaming laptop bundle which should come with 24 months of 365, Norton, Xbox game pass, Gamers and Video pass, and roam abroad pass. How do I activate these extras?

Dualsense edge

Trying to purchase the dualsense edge controller on add to plan it shows the option to pay monthly but when I log in it takes the option away to pay monthly. Anyone else had this issue?

Efoy59 by Visitor
  • 629 Views
  • 2 replies
  • 3 Helpful

Resolved! Error activating TNT Sport after entering PIN

I’ve selected TNT Sports as my inclusive add-on. But when I try to activate I am consistently getting an error when attempting to activate it after being sent the PIN. Can this be raised with the technical team to resolve?  

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GidsG by Explorer
  • 1211 Views
  • 1 replies
  • 1 Helpful

Resolved! Add to Plan

Hello, I have recently added the Acer Aspire Laptop Bundle to my plan. The bundle includes Norton Security - does anyone know how I redeem this?The bundle also included Game Pass and a pop up just happened for that - just a bit concerned that the Nor...

Pay for inclusive extra?

Looking to upgrade. The plan I'm looking at says it has '1 Inclusive Extra included'. When I look at the inclusive extras, it shows the Roam Abroad Pass, but when I select the plan, it says the Roam Abroad Pass is an additional £15 per month, rather ...

jh1704 by Investigator
  • 2403 Views
  • 32 replies
  • 3 Helpful

Resolved! Returning a tv add on

HiI am returning a Samsung tv which I got as an add on. I filled in the online return form and I am now waiting for the returns team to ring me. My query is will ee collect my tv or will I have to arrange for it to go back. Thanks for any help

noddy1950 by Contributor
  • 355 Views
  • 2 replies
  • 1 Helpful