Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74060 Views
  • 59 replies
  • 128 Helpful

Complain

Hi . I bought the ee wi-fi (btwifi) access for 5days for £20 pound and I never get any message on my number or on my email so I can’t use the Wi-Fi . The money was taken off my card but I never get any details. I would like to ask a refund please 

Alexa244 by Explorer
  • 316 Views
  • 2 replies
  • 0 Helpful

Microsoft 365 smart benefit not in my portal

I selected the office 365 benefit, and followed the instructions to add this to my Microsoft account. In my portal however the license doesn't show to be able to supply to my user and download and install office. I do already have a business basic li...

Royster by Contributor
  • 546 Views
  • 5 replies
  • 1 Helpful

USA Roaming

Hello, I am travelling to the USA for 5 days. Im on a monthly contract but the only option I can see to use my data over there is to pay £25 for the month. Is there a cheaper option for this seeing as though I’m only going to be there 5 days? Thank y...

Upgrade any time and pixel 8

I'm on an upgrade any time plan (with a Pixel 7 pro), but when looking for upgrade options the only phone on offer on display is the google pixel fold. I want to upgrade early to Pixel 8 pro in time for the watch promotions.Is that not possible? Does...

Pawn43 by Explorer
  • 402 Views
  • 3 replies
  • 0 Helpful

Stuck in a loop trying to get TNT sports

it wants me to activate on BT but I don't have an account - I had bt sports as a perk - when I try and make an account it wants my bt account number which I don't have. EE site says my perk for TNT is active or sometimes that there's nothing to activ...