International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I am an exisitng apple music customer who has moved to EE and has opted for apple music inclusive extra. I understand that I need to cancel my exisitng AM plan to switch to EE's AM plan. However, if I cancel my current plan, wont I lose all my music ...
Hi, I purchased the Samsung galaxy flip 5 phone back in September, I set up a new contract for flip 5 phone and you got a free Samsung laptop in the offer. Please could you advise me when will receive my new laptop.RegardsMiss Kelly-Ann Young
My perks account says it has been deactivated! But I cannot also register as a new customer because I am already registered. Please help? I see you can reset? Amy
Hi. If I upgrade my plan online do my add ons automatically stay on my account? I don't want to lose my data boost / loyalty discount etc
My daughter is studying in Canada - I bought her an add on that allows her to use her UK allowance whilst she’s out there but service is poor so it’s pointless. Also she can’t send texts so can’t cancel the add on from her phone. I can’t see where I ...
Hello, my ee perks account deactivated, can I get it activated please?Thanks
Can not activate TNT sports. I have spent hours making multiple attempts to activate through the BT sport page.After entering login details the page says "TNT Sports account not recognised" I know I have have this as an add on and have been a BT Spor...
Hey, I registered a few days ago , but have had no correspondence with my code. What time are they sent out? Thanks
I’ve just upgraded my phone and have a blue light discount code. Where do I enter this to apply the discount?I was told to add the code online…
I am looking to purchase an apple watch with ee. I am already a pay monthly customer with three sims on ee, and i have been with them for over 3 months. When i try to go to buy an apple watch, it takes me through the process on the app and when i che...
