Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71585 Views
  • 59 replies
  • 128 Helpful

Nhs add on

Evening! My 20% nhs offer has recently expired. When I upgraded my phone/watch yesterday I was told to log on here to re add to my account. Could you give me some information how I complete this please. Also my nhs address has been updated in the las...

JoChappy by Visitor
  • 247 Views
  • 2 replies
  • 1 Helpful

All rounder plan and inclusive extras

Hello. I’ve paid for an all rounder plan with one inclusive extra but I can’t add the exclusive extra. Whenever I try I’m taken to an error page. I tried to call about this but gave up after being kept waiting for 29 minutes. Please add the data roam...

Unable to activate discovery +

I'm getting same error message as everyone else WB402. Tried Going through phone (samsumg & iphone), tablet, laptopTriedEdge, chrome, Firefox, silkTriedWifi on, wifi offTriedVia bt link, ee link, link sent on text, full website address on all the abo...

Ness66 by Investigator
  • 822 Views
  • 16 replies
  • 1 Helpful

TNT access of BT

I have BT Sports included in my ee account package.what is the simplest way of accessing the service via TNT or Discovery +, whichever is quickest? @Mikel19

Mikel19 by Visitor
  • 259 Views
  • 1 replies
  • 0 Helpful

Cannot add on pass to use UK data in EU

Hi I am finding it impossible to add the 7 days roaming add on to allow me to use my UK data (on a tourist EE SIM card) in the EU. Every time I try it shows an error message:  Sorry. Please complete captcha! But there is never any captcha show to cli...

JTLS by Visitor
  • 602 Views
  • 7 replies
  • 0 Helpful

Free gift arrived damaged

Upgraded to an s23 ultra and recieved a free watch 6, it arrived today but there is a permanent green dot on the watch screen, how do I get this replaced or fixed? Any help is appreciated!

DoctorBlue52 by Established Contributor
  • 411 Views
  • 7 replies
  • 1 Helpful

1120

Had a message from 1120 for the unlimited pack, I've tried to do it but it isn't working. 

SW551 by Visitor
  • 285 Views
  • 1 replies
  • 0 Helpful