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How do I claim my free galaxy buds2 Pro and smartag2 from the s24 ultra

Chris557
Visitor
 
1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Chris557 

It says on the device sales page;

Screenshot_20240204_162703_Chrome.jpg




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Chris557 

It says on the device sales page;

Screenshot_20240204_162703_Chrome.jpg




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Cocoluna
Visitor

What do I have to do to get buds and tag please 

Leanne_T
EE Community Support Team

Hi @Cocoluna 

Thanks for coming to the community. 

Which device did you order and what date did you place the order? 

Leanne 🙂

justian02
Visitor

Hi,

What do I need to do to claim my buds2 pro ?

device S24

purchase date :  22/2/24

 

thank you

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @justian02 🙂

You can claim your free gift at Get Started - Samsung Promotions (samsungoffers.claims).

Hope this helps.

James