How do I claim my free galaxy buds2 Pro and smartag2 from the s24 ultra

Chris557 · ‎04-02-2024

Northerner · ‎04-02-2024

It says on the device sales page;

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎04-02-2024

Hi @Chris557

It says on the device sales page;

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Cocoluna · ‎05-03-2024

What do I have to do to get buds and tag please

Leanne_T · ‎05-03-2024

Hi @Cocoluna

Thanks for coming to the community.

Which device did you order and what date did you place the order?

Leanne 🙂

justian02 · ‎11-03-2024

Hi,

What do I need to do to claim my buds2 pro ?

device S24

purchase date : 22/2/24

thank you

James_B · ‎11-03-2024

Welcome to the EE Community, @justian02 🙂

You can claim your free gift at Get Started - Samsung Promotions (samsungoffers.claims).

Hope this helps.

James