Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88050 Views
  • 61 replies
  • 130 Helpful

Resolved! NHS EE perk not working

Hello, I can't seem to get into my NHS EE perk - keeps saying I did not activate the link in time. Any help would be appreciated

ramnik_s by • Visitor
  • 653 Views
  • 3 replies
  • 1 Helpful

BT Sport add-on

I have always had BT Sport as an add-on but since it is changing to TNT Sports I have switched my add-on to TNT but every time I try to watch it on my phone I have to go through the Discovery+ app and it says I have to contact my provider. So now I a...

Resolved! Office 365

Hello I have selected office 365 inclusive extra on TUESDAY and they told me you add on activation take place in 24 hours but still I didn’t receive any update regarding that my office 365 is activate or not because they don’t send me text and it sho...

amiash by • Contributor
  • 805 Views
  • 5 replies
  • 2 Helpful

Netflix activation link

I chose Netflix as an inclusive add on and I received a link a while back, I was not ready to proceed with joining at that time. I have now clicked on the link had the normal message of its expired send a new link. I have pressed that and I have not ...

ktlj12 by • Investigator
  • 1234 Views
  • 4 replies
  • 0 Helpful

TNT Sports + Active but not recognised when activating

Hi. I have a Smart Benefit included which shows as active, TNT Sports with Diacovery+  - to replace BT Sports that I had and worked fine. MyEE app shows it's an included benefit and I've tried to activate Disc+ and TNTSports from both methods and nei...

HiralK by • Visitor
  • 1301 Views
  • 7 replies
  • 1 Helpful

Did I qualify for the Galaxy Buds?

Hi I ordered and received my S24 Ultra on Feb 27th. I seem to remember about free Galaxy Buds being mentioned in the ordering process, but I've not heard anything about them from EE since. My order number was ******. Can someone in EE check please?Th...

Upgrade Anytime = Waste of Time!

Upgrade anytime is an absolute waste of time and will cause you nothing but stress! Not only is the upgrade anytime feature itself a waste of time and not very cost effective for the customer. But, once you do actually navigate your way through it, y...