Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 77518 Views
  • 59 replies
  • 128 Helpful

Microsoft 365

Can any one tell me how you get the 365 add on? I got it free with my mobile plan but have not been sent any information on how to use it or log in to the account. Thanks 

Libby861 by Visitor
  • 502 Views
  • 5 replies
  • 1 Helpful

NHS perks - registering my new NHS email.

HI, I am due an upgrade and want to complete this. Since my last upgrade my NHS email has changed. When I have tried to register my new NHS email address it is saying already an account registered in this name (it’s my old NHS email address that I no...

Perks

Hi I have just been on a call with EE as my NHS discount has been suspended as I did not act quickly enough to an e mail sent.  No one seemed to be able to help.  When I log in it says it has been deactivated.  Can it please be reactivated? Thanks

EmmaF68 by Explorer
  • 373 Views
  • 3 replies
  • 0 Helpful

Airtime rewards redemption not taken off my bill

I redeemed £10 of my rewards to my bill at the beginning of May, my bill has just come out today and the redemption isn’t on there- the rewards redemption shows my mobile number so I don’t understand why it wasn’t taken off? 

Coppertj by Explorer
  • 1986 Views
  • 3 replies
  • 2 Helpful

ee perk deactivation

Hi,I get this message and want my codes.Your account has been deactivated as your registration was not completed within the allowed time frame. A colleague has also tried to log in and is getting a message saying The login details supplied are invali...

Lisa872 by Explorer
  • 372 Views
  • 3 replies
  • 0 Helpful

12 month gamepass

I’ve just sign up to broadband and got 12 month gamepass ultimate free. I have the link and it takes me into my account. I click add and accept t&c but it doesn’t take me to Microsoft website to sign into my Xbox live account. What am I doing wrong? ...

NHS EE Perks account deactivated

Hi therePlease can you reactivate my EE Perks account for my NHS discount? I've reset my password and it's still saying my account has been deactivated as I didn't register on time. Many thanks 

Km3142 by Explorer
  • 583 Views
  • 6 replies
  • 0 Helpful

Roaming charge in uk

I have been charged for the last year for roaming charge and not been out of uk for about 15 months  I must of set up when I went to Spain over a year ago but still getting charged even thou I have not been out ok uk ? I have just noticed the tick bo...

Perks deactivation

Please could you help me. My nhs perks has been deactivated and I want to renew my phone contact with a new code. Thank you.