Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88451 Views
  • 61 replies
  • 130 Helpful

Netflix Add on

Hi, I've left EE awhile back over 30days. But I've noticed I cannot make changes to my netflix subscription. How do I take back? It just says billed through EE

pc32435 by • Investigator
  • 689 Views
  • 3 replies
  • 0 Helpful

Resolved! Travel - Roam Further

Hi, I’m going to New York next week, and I am looking at data options. I have a monthly bundle that I purchase on a rolling basis so not on a monthly contract with EE. I was wondering if I am still able to purchase the Roam Further Pass (£25) in this...

Vic231 by • Explorer
  • 1784 Views
  • 3 replies
  • 1 Helpful

Resolved! Apple+ activation not appearing

Just joined EEtv and in 'My Orders' email it says 'Activate Apple TV+' and has 'free six months' listed in the tv extras.But clicking on the activate link takes me to my 'TV and Sport' plan details - but there is no mention of Apple TV+'Have tried th...

ozsat58 by • Investigator
  • 1484 Views
  • 5 replies
  • 4 Helpful

Reactivate my EE perks

I need to activate my EE perks please. I am NHS staff and it currently saying 'not completed within the allowed time frame'ThanksCerian Williams 

EE Perks not working

EE Perks says my password is incorrect, i have tried to request a link for a new password numerous to both my personal email & my work email but nothing appears (I have checked spam). I have also asked on Twitter & to the billing team at 150, who tol...

LuanneKG by • Explorer
  • 718 Views
  • 3 replies
  • 2 Helpful

Claim my free watch

Hi thereI have recently got a new contract and the phone was a Samsung S24 FE 5G. It says I can claim a free Galaxy watch FE. How do I claim it?Many thanks

Hitman88 by • Visitor
  • 6616 Views
  • 1 replies
  • 0 Helpful

Google one inclusive extra not working

Hi I've recently upgraded and selected Google one 2tb as my inclusive extra. On my plan it shows as active however when I log into Google one it doesn't show the 2tb amount. I followed the instructions via text and got an activation code but not had ...