Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 76141 Views
  • 59 replies
  • 128 Helpful

Resolved! Temporary Change of Inclusive Extra

Hi,  I have mobile plan that includes 1 x inclusive extra (for free). I got the mobile contract to get TNT Sports as my extra since then mainly for football premier league and CL. Now the football season is over can I change TO another (ie Apple Musi...

Samsung free buds

Hello, I have just purchased a new Samsung Galaxy S23 FE and there is currently an offer for free earbuds. When I go to the Samsung website to claim, I have to enter an invoice number. However, neither the order confirmation email, nor any of the doc...

venom46 by Visitor
  • 2260 Views
  • 3 replies
  • 0 Helpful

Resolved! Accessories not showing on the app

I purchased a PS VR a few weeks ago, I wasn’t on the position then to buy it outright, where as I am now in the position to pay in full, but I can’t find it on the app!? My monthly bill has changed but there’s no where on the EE app to show my access...

Miss-Pia by Investigator
  • 987 Views
  • 6 replies
  • 0 Helpful

Add on

I topped up my credit today on the website but keep getting a problem error message.

Emearg62 by Contributor
  • 572 Views
  • 14 replies
  • 1 Helpful

Microsoft 365 Personal as an inclusive extra

When I took my current deal with 3 inclusive extras, this was an option to select, and I see it’s still advertised for anyone taking out a new contract. However, when I go to the page where I can select my extras it does not appear. Why is this?

tristanshout by Established Contributor
  • 456 Views
  • 3 replies
  • 1 Helpful

Earbuds with Galaxy S23 FE

I recently purchased a Samsung Galaxy S23 FE. On the EE site when I purchased it said it was eligible to claim free earbuds. However when I go on the link to claim, EE does not seem to be registered as a qualifying retailer? Does anyone know about th...

Resolved! Xbox game pass

Hi in transferring my info to my new phone I have lost the I fo for setting up game pass and wondering g if there is a way to get the info again To set this perk up so I dont lose out Thanks in advance 

Xbox game pass

Hi all, I have recently added Xbox gamepass as an add on to my phone contract. Does anybody know ow how I activate it and link it to an existing Microsoft account? Thank you, Lewis.

Spikey007 by Investigator
  • 506 Views
  • 6 replies
  • 1 Helpful