I'm wanting to upgrade my current contract and I checked the app and it says "Upgrade today. Upgrade your device and plan today, with no fee." It also says it in several other places throughout the order process (iv attached screenshots) but then on the confirmation email it says "we need to confirm some details please give us a call" and then they tell me that I have to pay an upgrade fee, I'm just confused because if I'm being told in so may places its free then I shouldn't be charged, if it isn't true it shouldn't be shown. Anyone know who i could get in contact with to have the fee waved??
