Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

do I lose my number if I don't have an active subscription

tombarnes
Visitor

‎25-09-2022 01:06 AM

I'm currently living abroad but want to keep my phone number as I've had it for years and is linked to several accounts like my WhatsApp so if I stopped my monthly subscription pack would I still be able to keep my number? Or do I have to have active monthly payments to keep it? Please let me know if anyone has the answer to this as it would be much appreciated 🙂

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎25-09-2022 07:23 AM

@tombarnes  Your best off stopping the pack and only putting credit on your account.  Then once every 2 months make a chargeable call/text to keep the sim active and so keeping your number. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Expatal
Contributor
Contributor

‎25-09-2022 08:42 PM

I can confirm the above works. One text every 2 or 3 month keeps the account active