Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 15350 Views
  • 1 replies
  • 4 Helpful

Resolved! Free EE WiFi

Hi just a quick question I have been with EE for well over 18 years or so originally signed up when it was orange and I’ve been advised we can get free access to ee wifi but when I click it says I have to pay for this as I’m not a broadband user I sp...

Resolved! Re: Free wifi abroad

Hi, I have been charged £200+ for using WiFi to make calls. My roaming was off and I was not connected to any network. 

acal12 by Explorer
  • 16117 Views
  • 10 replies
  • 8 Helpful

Resolved! Voicemail

I have just received a phone for work and despite the phone being reset to factory settings the previous owners voicemail greeting is still recorded. I’ve been searching everywhere on how to delete and re-record a message as it’s very important for t...

Resolved! New voicemail PIN

The forum is just easier than answering the phone just lazy, I need to get a new voice mail pin why is it that hard. 

Unable to make or receive calls

Hello I am having this exact same problem did changing your SIM solve your issue?  I have been trying to call EE all day but can't get through, it's so difficult to speak to someone. 

Julia109 by Visitor
  • 514 Views
  • 2 replies
  • 0 Helpful

Unable to receive texts

Hello i have the same problem . i m able to call , receive phone calls and send text messages but i m not able to receive text which is very important for me. Did u sort it ?

Ionut151 by Visitor
  • 481 Views
  • 2 replies
  • 0 Helpful

Amazon OTP codes

Over the last couple of days we have been unable to receive Amazon OTP codes. Any idea how we fix this? I have just spent an hour on the phone with Amazon who were about as much help as a chocolate teapot!

Debs92 by Investigator
  • 848 Views
  • 6 replies
  • 1 Helpful