Mobile Services

Unable to receive calls

I’ve had the same problem with my phone sometimes it diverts to 101 other times it rings out and then says number not available. I’ve checked the settings on my phone. I can’t see anything obvious and I’ve not changed anything.. this is extremely fru...

Mobile not recieving any texts at all,

Have home broabnad, but mobile will not recieve any texts recently, issue started a few days ago. Once a day, the texts's will all come flooding in at once late at night, once a day. That doesn't help when I am needing instant texts for 2 step verifi...

Resolved! Re: Removing Safe Search (without credit card)

same

Changing Voicemail

Hi Have done that and it doesn't give me the option of changing my voicemail

Phone

I've been having trouble for the last two days of making phone calls and all EE keeps saying is call someone I'm gonna call someone I can't use my phone to ring out or receive calls just wondering if anyone out here could help me out

Resolved! Re: Request for Age Restriction removal

Hello,I am writing to request the removal of my age restriction due to my adult age. This restriction applies to my phone and overall internet usage.Thank you for your attention to this matter.

Resolved! call to this number is barred from your phone (iphone calling to Hong Kong)

I have been calling HK without issue 3 weeks ago, and when I tried to do the same last week, got above message; tried removing spend cap, adding it back, subscribe to 500min intl call plan, all without success; i checked on web iphone does not have a...

Connect to EE routers over Wi-Fi from EE Mobile SIM

Hi,I'm an EE SIM only customer and also a Plusnet Broadband customer (both parts of the greater BT Group Plc empire).When I'm out and about, I often see EE Routers come up on my W-Fi "Networks available" list, yet when I try to connect to them, I ge...

Not receiving calls in Greece

I am in Greece. I am no longer receiving calls to m iPhone 12. Did not have a problem receiving calls to at least last Wednesday. Only realised when someone called my husband as couldn’t get me. Tried the fixes I can think of. Restarting, airplane on...

Resolved! Activate roaming while abroad

I didn't text roaming to 150 before I left UK. Now I'm abroad and can't send the text any mor. Is there a way to activate roaming while abroad? Please don't suggest using the parental control in the account setting as I did and it didn't work

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