Mobile Services

Resolved! Roaming in Australia across two months

Can't get ahold of anyone on the phone that's not a bot or text instructions. I'd like a clear answer as I've already been into store to talk to someone and they had no info to give me other than call in. I'm travelling to Australia from the middle o...

Resolved! Re: Albania roaming data add-on

Hi there, I’m in Albania for a few days and I need to use Messages

Receiving text messages on WhatsApp whilst in the USA

What is the cheapest way for me to be able to use mobile data whilst on holiday in USA

Re: Phone won't make or receive calls

I really want to make a call to EE 150 but as soon as I hit the call button it cuts off. Could you please advise. Thanks

Resolved! How to active roaming in China

I forgot to send ROAMING to 150 before I left the UK. I can't send the text now because there is no connect now. I called CS for help. They changed my plan to which can roam and added Travel Data Pass for me, but it still showed no connect on my phon...

Resolved! Is roaming voice/SMS only possible?

I'm going to be in Turkey next week. I have roaming enabled which is fine in the EU but with the cost in Turkey so high I'm planning on not using mobile data and sticking to Wi-Fi, so was going to toggle mobile data off. Roaming settings on my iPhone...

jamie******************

hi there I'm wondering why my phone isn't taking incoming calls or texts [mod edit: personal details removed from the subject message]

Can you post a Photomojii on Google messages without being charged as a picture

Resolved! Block a number

I want to change my child’s number due to a person not being allowed contact. Can EE block this number as it’s a safety concern or is it just on the phone itself.

Abroad for long term and to keep EE number

Hi, Due to work arrangement I'll be relocate to China and hope to keep my UK number. I've on a pay monthly tariff but has passed the original contracted period. I'm thinking to move to a PAYG sim to keep the cost down while I'm abroad. Is this feasib...

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