Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Internet issue

Hello i'm facing issue in internet service.

Re: Cannot delete an EE voicemail

I want to delete voice mail

EE and RCS messaging

What is RCS messaging? RCS messaging is an alternative messaging service to SMS, MMS and other third-party apps. It offers a modern and feature-rich messaging experience within the native messaging app on the handset. Apple has now enabled RCS mes...

Not receiving authentication codes from overseas companies like Amazon

I'm not receiving authentication codes on text message from Amazon and cannot access my Amazon account now on my iPhone. Whatever way I try, Amazon wants me to re-confirm it's me by sending me a text with an authentication code on it. It's fine on la...

Resolved! Contacting EE if you have no phone signal and online 'help' isn't?

Anyone know how to speak to someone at EE if you don't have a phone service, and the apps/help aren't helpful?Long story short, I made the mistake of moving over from EE to Vodafone, and now trying to get back to EE and Vodafone have cut me off (bein...

Late Text arrival

Hi - Can anyone explain what might be causing texts from other phones to arrive days late. I was sent one on Saturday that didn't arrive until the following Wednesday despite the fact that I spent all day Monday in a very good signal area.TIA

Resolved! 249 text suspicious

I have received a text from 249 asking to fill.im a survey about my sim card delivery.I am not an ee customer or have I ordered a sim.. I have deleted the text but should I take any further action?

Resolved! unable to receive sms and calls overseas

I am unable to make a call to support services, but I can use email. I urgently need my phone number for receiving verification codes for various services. Is there a way for the support team to contact me via email and assist me in reactivating my n...

Resolved! Roaming in spain

I have the roaming abroad pass as an exclusive extra. Will I be ok to use my phone in spain the same as in the uk without any extra costs.

Text messages not received

Hello,I do not receive texts anymore from friends and family based in France who use the Orange network. Is it an issue with EE or my number?Can you please let me know what can be done to fix this?Thanks