Mobile Services

Resolved! call to this number is barred from your phone (iphone calling to Hong Kong)

I have been calling HK without issue 3 weeks ago, and when I tried to do the same last week, got above message; tried removing spend cap, adding it back, subscribe to 500min intl call plan, all without success; i checked on web iphone does not have a...

Connect to EE routers over Wi-Fi from EE Mobile SIM

Hi,I'm an EE SIM only customer and also a Plusnet Broadband customer (both parts of the greater BT Group Plc empire).When I'm out and about, I often see EE Routers come up on my W-Fi "Networks available" list, yet when I try to connect to them, I ge...

Not receiving calls in Greece

I am in Greece. I am no longer receiving calls to m iPhone 12. Did not have a problem receiving calls to at least last Wednesday. Only realised when someone called my husband as couldn’t get me. Tried the fixes I can think of. Restarting, airplane on...

Resolved! Activate roaming while abroad

I didn't text roaming to 150 before I left UK. Now I'm abroad and can't send the text any mor. Is there a way to activate roaming while abroad? Please don't suggest using the parental control in the account setting as I did and it didn't work

Resolved! Re: Voicemail pin number

Help me set a new pin

BALANCE OR ALLOWANCE not working to 150

Morning As in my subject, this has been going on now for a few months and as yet still no answer as to the problem. Both BA and AL when sent to 150 still coming back as UNAVAILABLE, can anyone shed some light please? RegardsPaul