Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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My mobile data is not working

Hi everyone,I need help.I’ve been unable to use my mobile data for a week now. I woke up one morning and it just says it’s not activated. I’ve done everything but it’s not working. When I put it on instead of 5G it’s showing EDGE and saying it’s not ...

Idkay_ by Investigator
  • 1407 Views
  • 10 replies
  • 2 Helpful

Re: Roam like home

I have the same problem every time we come to Spain, since Brexit and the helpful woman on customer service desk asked me if I could put the data sim in a phone????? Er no not possible.  She then activated the add on to my mobile phone account instea...

Resolved! Roaming

Good morning, i'm off to China at the end of next month August 2024, am i able to put my roaming on to cover China and use it like i would in the UK or can i not use roaming in China ? Thank you

djcrafty by Established Contributor
  • 540 Views
  • 2 replies
  • 2 Helpful

Resolved! Using phone abroad

Hi there I hope you can help I’m going away to Spain and see that I now have to pay a roaming charge just under £3 a day.Does this charge if I set it up via the 150 number automatically charge me only when I use it and don’t charge me for the whole t...

JJK73 by Investigator
  • 755 Views
  • 2 replies
  • 4 Helpful

No phone network abroad

I have arrived in Denmark from uk and have no access to the phone network - I can access wifi.  I had the same issue in Italy last year, which took EE a couple of days to solve - the first level support said everything was set up ok.  I have roaming ...

Barring calls from 0843 numbers

I receive a lot of nuisance calls from 0843 numbers, which I have to bar individually. I am registered with tps service which is useless. I would like to be able to bar all incoming 0843 calls.Never return a call to an 0843 number as these are always...

Wayla by Investigator
  • 26022 Views
  • 57 replies
  • 37 Helpful