Mobile Services

Impossible to make mobile calls or use 150 to contact EE

Hi.I have two phones on my account, one is used by my daughter in LE67.  I am in RG30.  We cannot consistently make calls between us.  Continual call drops and call failed messages.  This started earlier this year and has got progressively worse.  We...

Appalling service , nonexistent customer service - warning!

I just joined EE and here are the troubles I come across with the worse mobile provider I can ever in my 24 year experience: 1) no calls returned when requested when calling 1502) calling 150 is talking to a robot - I cannot fix anything3) mobile num...

International WhatsApp call

Hi there  i make Whatsapp calls everyday back and forth to South Africa however I received a bill for £90 for an apparent international call? I was told that WhatsApp will convert the call automatically to a normal call if the signal drops and on thi...

EU ROAMING and Spend Cap

I just want to clarify my situation. I’m going abroad (in the EU), my phone is set up for roaming and I have a £0 spend cap. I’m aware it’s £2.29 per day for EU roaming and I want to use this. However, will my £0 spend cap prevent me from using roami...

Make calls abroad

Calls to Ukraine from the UK are free

I, too, calls to Ukraine charge me money..why?

my phone can't make or receive phone calls or SMS messages via mobile signal

Hi I have the same problem have you managed to fix this ?

How to pay

How can I pay 

Phone restricted while abroad

Im trying to call ee as my phone is restricted while im in the usa does anyone have a solution as i cant call out on any of the numbers at all.