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Community Activity
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
netfix
i still have acess to netflix my contract stopped late last year any idears how i cancel netflx
Informations
Hello, I would like some information please. How long can the EE SIM card be used for? Does it expire after one year?
Can’t receive text or send text messages
Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...
Resolved! Roaming Add-on's confusion
HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...
Feeling scammed…
Hi everyone, I recently popped in a store to get paid off my left over contract. The guy instead tried to keep me in EE by giving a very good offer. I didn’t have to pay the 6 months of my phone but I had to restart a new contract with new iPhone an...
BT Hub 2 problem
I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...
EE sim card cancellation issues
Contacted EE on Monday to cancel my SIM card(number ending with 397) as I found a better deal and was told that it would be done in 4-5 days, called them again today to check the status and was told that it's not possible to cancel the sim card and t...
Can't authenticate on hotspot
Hi, I can connect to a ee hotspot and authenticate done with my mobile. However, when I connect with my laptop, I can't load the authentication page in my browser to login. The network info page in Windows shows that I'm connected and has eg dns addr...
APP not working
The app is not working hasn’t been now for weeks . I cannot change any of the device settings I have set or the parental controls. Just keeps saying there’s been a problem . When I dig into the web page it will let me access certain parts of my accou...
