Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Ukraina

I am in Ukraine, my phone is not working, please turn on the call

Activated Sim not working abroad

My daughter is in spain and her eSIM has not been working since February. I was advised to get an activated sim, which I did from the Ee shop and sent it to her. She has put it in phone and still not working.. Have been given conflicting advice of th...

Beckie21 by Investigator
  • 1851 Views
  • 7 replies
  • 0 Helpful

Re: Re: My phone locked up when trying to dial 999 and 112

Having experienced an issue tonight I too want answer's. I tried dialling 999 4 times and would not connect yet can dial any other number.  I had to use another device to ring and got a call back asking if needed police assistance due to hang-ups so ...

ste2830 by Investigator
  • 511 Views
  • 4 replies
  • 1 Helpful

Roaming Pass Receiving Calls

Hi, I’m in Mexico and I have the £25 roaming pass. So I can use my plan minutes, texts and data allowances at no extra cost.Will I be charged for receiving calls from the Uk in Mexico? RegardsMike

Tonsai by Visitor
  • 392 Views
  • 1 replies
  • 1 Helpful

No sim

Hi I’m currently abroad in Turkey and my phone is saying no sim and asking me to set up mobile service transfer from a nearby iPhone or use a qr code ? It’s like my phone isn’t attached to a network . I’m currently using hotel wifi but isn’t the most...

Lc34 by Investigator
  • 722 Views
  • 5 replies
  • 2 Helpful

roaming

hi im in Australia and need to turn on roaming please, i am unabloe to call you

I am abroad My Sim Seems to be not showing any sort of life

Hello,I am Abroad. My sim had been functional, I just noticed I am not receiving any signals any more. I logged into my EE account and I don't see my sim number there either. How do I make sure my SIM is active and if it is deactivated or something, ...

Drfixit by Explorer
  • 471 Views
  • 4 replies
  • 1 Helpful

Re: Roaming in poland

If you get the £25 roaming package for a 14 day trip, but it straddles a billing day, will you get billed for 2 months? Ie £50?

MattP3 by Visitor
  • 623 Views
  • 12 replies
  • 2 Helpful