Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Calls from abroad to Uk

Before I travelled to Albania (not in EU) EE told me I could get an add on £10 for 1 hour calls to UK. , if I needed to when I was here. But I cant find it. Any ideas?

Re: No Caller ID

Since changing from pay as you go to a change tract a couple of weeks ago all my incoming calls have started showing as “no caller Id” even though I know some of the callers have not blocked their number.how do I put this back to be able to see who i...

Resolved! Travel to India

Hi,I am travelling to India and have turned off my roaming - will I get charged for Voice messages left on my phone, iMessages etc what would be the cost of accidentally taking a UK call? what would be the cost of activating roaming ? How do I find...

Re: Text messages not sending to a specific mobile number

Im having the exact same issue how do I sort this ( one specific phone also a Nokia)

premium rate inbound calls

I keep receiving 1 or 2 premium rate prank calls a day, I assume as a prompt to call back. The numbers change every time, so any effort to block the individual number is futile. I know these are automated bots generating phone numbers but, short of ...

Resolved! No internet in Portugal

I had full access to internet in France and Spain but as soon as I drove into Portugal this afternoon my mobile internet stopped working. Why would that be? What’s different in Portugal? I am using WiFi to write this message. Any help would be apprec...

Can’t receive calls or call 150

Hi, For a few weeks now I’ve have been unable to receive calls from anyone and only know I’ve had a call when I get a text saying I’ve missed a call. I’ve tried phoning my phone on my sons phone and there is either no dial tone while calling then goe...

Forgot voicemail PIN

I set a PIN code to access my voicemail but have forgotten it. How to retrieve access to voicemail?

I need signal

So I am abroad, outside the EU, I accidentally put my roaming to only EU, now i wish to change that but I have no signal to call. I have tried live chat 3 times, they would not help after that telling me i need to call...I have no signal. I have trie...

Recent Calls

Hi, Can I access the contact number of a phone call I received more than 2 weeks ago? My 'recent' calls only go back 14 days. Thanks