Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Activated SIM card in Bulgaria

Hello, I just activated my first New EE sim card in Bulgaria. I have activated Roaming and pack in MyEE but i still cant use calls, texts and data. Maybe i have to activate the SIM card for first time in United kingdom? Please help me so i can use E...

Error message received when calling some Uk and Cypriot numbers. Currently in Cy

'Not registered on Network' error message received when trying to call some UK and Cypriot numbers whilst in Cyprus... Why?? What can I do?

Calling UK from Germany

I'm studying in Germany, and upon arrival I was texted by EE that I can use everything in my plan as normal. I've been using data with no issue however whenever I attempt to call a UK number it won't even ring. Help! Thanks.

Upgrade device but use other number on plan

I have a plan with two separate phones. One is due an upgrade but the other is not. Can I upgrade the one that is due but then use the new phone with my other number?

Roaming in Greece Issues

Hi as per other messages, I have landed in Greece and cannot connect to the internet through the mobile network. The Iphone 12 Pro Max connects and states 4G but it is not connecting. I have rebooted and turned 5G auto on and off and tried to connect...

Answer my phone call

How do I answer my phone calls without it going to voicemail

Cannot make calls Can't make calls or texts abroad

I cannot make call to any number just disconnects. I have put roaming on phone and tried with wigg thy hour dial assist on iphone

Roaming

My mobile worked fine in spain in April 2022 but now in june calls and texts are not working. The help section gives a number to call but EE is preventing my mobile from making calls. Roaming has always been enabled since I joined EE a number of year...

roaming setup

I just want to check my understanding from reading the Roaming info on the website. I am shortly going to the USA and have checked the charges. Do I need to text 'Roaming' to 150 or will arrival in the USA automatically find a network provider and I ...

Resolved! Roaming

HiI am travelling to New Zealand and Australia and would like to know if roaming is free