Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
  • 7486 Views
  • 0 replies
  • 4 Helpful

Roaming EU charges

I have just changed my sim only plan yearly contract from 4 September as advised by EE I would be moved from existing plan to a higher price one or accept their exclusive deal ( still more expensive but cheaper if I had not opted for it).I am unsure ...

demirobs by Visitor
  • 411 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming in EU: time limit?

I am moving to France for several months and wondered if there was a time limit on how long I can use my UK data plan in the EU? I have a pay monthly contract, is it worth me getting my phone unlocked and getting a French SIM card while I am there? 

Resolved! Can’t receive calls

my phone is telling callers it’s switched off. It’s not. It’s not on silent, airplane mode or do not disturb 

call usage

When logging into my account I can't find both current and historical call usage.  Please advise where this is located. Thank you

Cannot setup Photo Messaging MMS service

I have looked at previous Posts but nothing covers all the problems Ive been having so here goes..... I have a Motorola motoE5 phone, using monthly payment EE FLEX £10 Plan. I know that email is another option, but I really do need to send photos in ...

Re: premium rate inbound calls

Yes you can be charged for receiving 0843 numbers. For the last three months I have had a call from 0843 number, lasts just 11 seconds - and no, I do not call back. However, I am being charged .74p by EE. The number is always 0843 552, but the last f...

screen Capture.JPG
kermie999 by Investigator
  • 854 Views
  • 9 replies
  • 3 Helpful

Resolved! Calls from abroad to Uk

Before I travelled to Albania (not in EU) EE told me I could get an add on £10 for 1 hour calls to UK. , if I needed to when I was here. But I cant find it. Any ideas? 

JudeN68 by Visitor
  • 1272 Views
  • 1 replies
  • 2 Helpful

Re: No Caller ID

Since changing from pay as you go to a change tract a couple of weeks ago all my incoming calls have started showing as “no caller Id” even though I know some of the callers have not blocked their number.how do I put this back to be able to see who i...

Joanna32 by Investigator
  • 661 Views
  • 7 replies
  • 0 Helpful

Resolved! Travel to India

Hi,I am travelling to India and have turned off my roaming - will I get charged for Voice messages left on my phone, iMessages etc  what would be the cost of accidentally taking a UK call?  what would be the cost of activating roaming ? How do I find...

DV10 by Visitor
  • 3826 Views
  • 1 replies
  • 1 Helpful