Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Lost all service in Spain

I'm currently in Spain and have lost all network service. It's been fine all week and ever since I downloaded an ee esim, I receive no signal/service on any sim. I've tried re-setting, turning off and on, manually searching network providers... but s...

Resolved! Re: Changes for EE customers roaming in the EU

If you add the roaming abroad pass for the days you are abroad will you still be paying the £2 daily? Thanks

Resolved! Unable to connect to network abroad despite Roam Abroad Pass

I purchased a Roam Abroad Pass before going to Canada but my phone will not connect to a network. This is all very frustrating because I am paying for the Pass but unable to use it.

Resolved! US Roaming

I am travelling to the US. I have a 24 month pay monthly plan that started December 2020. Am I able to use my data allowance at no extra cost? What calls are included? thanks

Resolved! Roam Further calls/texts whilst in USA

We are going on holiday to USA and we’re advised to use Roam Further. It’s not clear from the information whether calls/texts to other mobile numbers are included in our allowance (these would all be UK mobile numbers, but also in America - travellin...

European roaming Spain

Hi Have I got European roaming included for free on my account

I can't able to merge 2 calls (Conference calls)- Using EE Contract Sim card

I can't able to merge 2 calls (Conference calls)- using my EE Contract Sim card Please give me the Solution

Unable to text anyone

I received 2 suspect texts saying a friend had sent me an eephoto. I knew she hadn't. So I deleted them both. When I received another I blocked the number and now I can't text or receive texts from anyone. I have just joined today, would be grateful ...

Re: Where is the Activate International Call and Text option on MyEE menu ?

I am experiencing the same problem as I changed to a new PAYG plan while abroad and no possibility to receive or make phone calls from the EU. I thought there was a way to ask EE if they could activate it from them otherwise I guess my only chance wo...

Unexpected move and Brexit regulation changes

I recently started a new 2 year cycle of my contract with EE... Due to a changing situation however, I recently and quite unexpectedly had to come the Netherlands and will be here for the foreseeable future.. due to the changes in regulations with Br...