WiFi calling is not working

akatsoulis · ‎23-06-2022

Hello my WiFi calling is not working. If I put my phone on airplane mode and switch on the WiFi on, I can’t make any calls. Anyone is having the same problem?

Northerner · ‎24-06-2022

Hi @akatsoulis

What device do you have? Are you in EE PAYG or pay monthly contract?

Have you tried restarting your device?

Thanks

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Christopher_G · ‎24-06-2022

Hi @akatsoulis

Is it working any better after restarting this morning?

Chris

akatsoulis · ‎24-06-2022

No is still the same. I have rebooted the phone, I have turned on and off the WiFi calling, the airplane mode but nothing

Christopher_G · ‎24-06-2022

Thanks, @akatsoulis.

I would recommend speaking to our Technical Support team so they can check everything from our side.

Chris

bristolian · ‎24-06-2022

Is this problem evident on more than one WiFi hotspot/router?

Or specific to one?