WiFi calling is not working

akatsoulis
Explorer

‎23-06-2022 11:53 PM

Hello my WiFi calling is not working. If I put my phone on airplane mode and switch on the WiFi on, I can’t make any calls. Anyone is having the same problem?

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5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎24-06-2022 07:32 AM

Hi @akatsoulis 

 

What device do you have? Are you in EE PAYG or pay monthly contract? 

 

Have you tried restarting your device?

 

Thanks 



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Christopher_G
EE Community Support Team

‎24-06-2022 09:45 AM

Hi @akatsoulis

 

Is it working any better after restarting this morning?


Chris

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akatsoulis
Explorer
In response to Christopher_G

‎24-06-2022 09:52 AM

No is still the same.  I have rebooted the phone, I have turned on and off the WiFi calling, the airplane mode but nothing

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Christopher_G
EE Community Support Team
In response to akatsoulis

‎24-06-2022 09:59 AM

Thanks, @akatsoulis.

 

I would recommend speaking to our Technical Support team so they can check everything from our side.


Chris

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bristolian
EE Community Star
EE Community Star
In response to akatsoulis

‎24-06-2022 05:19 PM

Is this problem evident on more than one WiFi hotspot/router?

 

Or specific to one?

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