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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming in Canada and the US

Hi,I continue to have problems when trying to use EE roaming services in Canada and the US.- I added the roaming add-on before I left- I restarted my phone when I arrived - I switched data roaming on in my device settings - I manually selected Bell a...

MRMCHING by • Visitor
  • 2278 Views
  • 4 replies
  • 2 Helpful

Resolved! Text from My EE re Netbet

I’ve just received a text from My EE re 25 complimentary spins when I join Netbet. There is an opt-out link but this looks like the many fraudulent texts I receive. Anybody else receive the same? I would block the caller but I can’t find a number ass...

MarknJen by • Visitor
  • 345 Views
  • 2 replies
  • 3 Helpful

Impossible to make mobile calls or use 150 to contact EE

Hi.I have two phones on my account, one is used by my daughter in LE67.  I am in RG30.  We cannot consistently make calls between us.  Continual call drops and call failed messages.  This started earlier this year and has got progressively worse.  We...

AWEE2 by • Investigator
  • 781 Views
  • 4 replies
  • 3 Helpful

Resolved! I can ot use my phone

I paid £25 to use my phones plan in usa 30 gb plus unlimited text and calls. Said after 3 days I had nothing left and asked for more money. I payed more  ot even 4 hours later it was gone again. I can't contact EE as no calls can go through even tho ...

Jillian4 by • Visitor
  • 396 Views
  • 1 replies
  • 2 Helpful

International WhatsApp call

Hi there  i make Whatsapp calls everyday back and forth to South Africa however I received a bill for £90 for an apparent international call? I was told that WhatsApp will convert the call automatically to a normal call if the signal drops and on thi...

Kyle2020 by • Visitor
  • 10935 Views
  • 16 replies
  • 2 Helpful

EU ROAMING and Spend Cap

I just want to clarify my situation. I’m going abroad (in the EU), my phone is set up for roaming and I have a £0 spend cap. I’m aware it’s £2.29 per day for EU roaming and I want to use this. However, will my £0 spend cap prevent me from using roami...

MoF1 by • Visitor
  • 5235 Views
  • 13 replies
  • 9 Helpful
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