Mobile Services

Suddenly saying “the number your have called is not Regonise”

I call my husband everyday, but suddenly this afternoon when I called, it keep saying“the number your have called is not Regonise”. I just called him in the morning and he picked up the phone, everything is fine. Suddenly around 6pm is like this…Ever...

Receiving Voice Mails

I've discovered that when people ring my number, if I don't answer it just rings out and eventually goes to message saying the caller was unavailable and to try later. I have looked into setting up my voice mail and when I go to the voice messaging s...

Resolved! Oxana.

Somebody describing himself as “Adam” has just calked “from EE” to “help you find a better deal as you are out of contract in your mobile”. He could not assist so asked about my broadband deal. I did not provide any personal information but the call ...

I’m abroad in Africa and I’m unable to contact EE.

I’m abroad in Africa and Roaming is not working. I didn’t activate it before leaving UK. Please advise what to do as I have to make a very important phone call and it’s an emergency. Is there any email address? Or WhatsApp contact?Thanks for your hel...

Resolved! Phone bill

I’ve paid my phone bill but it hasn’t refreshed on my phone

Resolved! I’m abroad and I can’t make calls, or send texts I don’t know why

I need help I’m abroad and I can’t use my phone to make calls

Resolved! Roaming costs in Bosnia

I would like to know how much it would cost me to roam data in Bosnia

Re: No mobile signal in USA but 4g

Hi did you solve this as I have same issue? Roaming was fine two weeks ago now in USA and I have 4g or 5g but no bars of signal. it’s really strange as I can use WhatsApp or iMessage but can’t stream or anything. I’ve done all the normal resets, swit...

Resolved! unlimited data use and gifting whilst roaming abroad

Hi, I have an contract with unlimited data each month that I gift monthly to the other 2.I'm travelling from the UK to Spain on 16th August, returning September 3rd.Will I receive my full unlimited data whilst in Spain (inc the reset of Sept 1st) and...

I cannot make any outgoing calls from my phone to the UK

I have the same issue and heed to make an urgent call from abroad. please help

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