Mobile Services

No service in Saudi Arabia

Hi sir.How are you doing I.m speaking Mohammed I have to sim card B.S.N.L but don't have network in Saudi Arabia It doing show .no Service [Mod edit: Please do not share personal details such as your full name, as your posts are visible to the p...

Resolved! No signal?

Hello! I’ve got a question, so I’ve recently moved abroad and I have a new SIM card but I still require access to my UK number. I unlocked my phone before I left and I pay monthly for my UK sim but when I insert the UK SIM card into my phone, it says...

Calling Internationally in Cambodia and Thailand

Anyone have any experience calling abraod from these companies? Ive a daughter with UK EE SIM and a data sim from Cambodia and it's not clear how I can call her. Whatsapp works but doctors services in uk wont ise them so i need to enable a convention...

Resolved! Spam text

I’ve received a text to say my DD couldn’t be taken and to click on a link to sort the problem. However, Ive checked my bank account and the payment for my phone went out at the beginning of the month and the payment for my daughters phone isn’t due ...

Roaming

I set up roaming before I left but it hasn’t been applied

EE WiFi hotspot

Hi alldoes anyone know if EE hotspot access is included with an EE mobile pay monthly contract?

Resolved! Calling USA from UK

Hi, I have got an unlimited plan that includes free calls and data in USA. I recently had to make several calls to an American number and I have been charged an extra £40 for these calls... is there certain American numbers I cant call on my plan? It...

I’m abroad data call text not working

I need urgent help with my sim card and data plan. Im in Vienna and I cannot even call 150 or text anything to ask for help. The “help” section in the app doesn’t have a live chat. Please help me to reactivate my number to be able to receive calls an...

Calling from abroad

I can’t make calls from abroad. I’m in Lanzarote, Spain and have an iPhone 13? Please help!

Resolved! I’ve paid for roam abroad pass and the phone isn’t working and I can’t call EE

Hi how do I get my phone to work having followed all EE instructions. I’m abroad and can’t call. The website has also been useless in helping to find other ways of contacting EE.

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