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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 10176 Views
  • 1 replies
  • 3 Helpful

Resolved! How to get a quick call from EE customer support team?

Hi guys, I am with EE good few years. Day before yesterday I updated my phone. I received a new sim and phone. Unfortunately I can’t make any outgoing calls. I am receiving calls. I even can’t call 150. I need to call EE customer service but can’t re...

Charged for International call charges

I have an EE physical sim and purchased a Vodafone prepaid eSIM while in Australia in December The eSIM included international calls, So was happily making calls to UK. I have just Checked my latest bill from EE and I have been charged for the calls ...

scottie75 by • Investigator
  • 847 Views
  • 6 replies
  • 8 Helpful

150 service not working

Have been trying to reach EE using the 150 service, but every time I get through it then tells me 'service is temporarily unavailable' and I need to call back later.Seeing historical comments of similar it suggested turning phone off and on again, bu...

Kyocera by • Visitor
  • 836 Views
  • 1 replies
  • 2 Helpful

Resolved! Not receiving Microsoft verification text code

Hi,I have tried numerous times over the last few days to get a verification code from Microsoft so that I can sign in to my email account. I’ve previously received this without any issue as recently as November and I haven’t changed my telephone numb...

RCS stopped working

Anyone else who’s RCS is not working? I have a IPhone 13 that is updated to IOS 18.2.1. I used to be able to text with my friend in France who is an android user using RCS, but now it has suddenly stopped. They are able to text me using RCS, but I ca...

Safah by • Visitor
  • 603 Views
  • 2 replies
  • 2 Helpful

Resolved! BT customer transferred to EE

Hello I recently transferred my mobile phones from BT to EE. I was assured that all of my benefits would be ported over to EE. l arrived in Spain to and have been hit with a request for roaming charges. My BT account was set up before 2021 and all of...

ps62 by • Investigator
  • 2765 Views
  • 14 replies
  • 2 Helpful

Resolved! Roaming in Australia

I have a pay monthly contract and want to know how to get roaming for Australia and how to turn it off when I return to UK.

Mike_P1 by • Explorer
  • 17693 Views
  • 11 replies
  • 4 Helpful

Resolved! lost phone

hi ee team few days ago i lost my phone but today i find my phone but my phone is blocked please can your unblock my phone ill pay all bills and insurancePlease solve my problem asap.Thankyou

Resolved! Possible Scam

I got a text from the number 150 that goes “sorry we were unable to complete your request please try again later…” even though I didn’t log in to any of the EE services or try to do or request anything. I got this text a couple of times now across th...

Haa3 by • Visitor
  • 648 Views
  • 1 replies
  • 4 Helpful
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