Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 5881 Views
  • 1 replies
  • 3 Helpful

Unable to make or receive calls

Hello I am having this exact same problem did changing your SIM solve your issue?  I have been trying to call EE all day but can't get through, it's so difficult to speak to someone. 

Julia109 by Visitor
  • 411 Views
  • 2 replies
  • 0 Helpful

Unable to receive texts

Hello i have the same problem . i m able to call , receive phone calls and send text messages but i m not able to receive text which is very important for me. Did u sort it ?

Ionut151 by Visitor
  • 383 Views
  • 2 replies
  • 0 Helpful

Amazon OTP codes

Over the last couple of days we have been unable to receive Amazon OTP codes. Any idea how we fix this? I have just spent an hour on the phone with Amazon who were about as much help as a chocolate teapot!

Debs92 by Investigator
  • 606 Views
  • 6 replies
  • 1 Helpful

mobile billing

I was charged for my most recent mobile bill and noticed an additional charge on my account. I’m currently in the states visiting family so I tried contacting EE through the app but every time I’ve started a conversation it says there is no one avail...

tayjo99 by Visitor
  • 383 Views
  • 1 replies
  • 1 Helpful

Resolved! Strange Call Claiming To Be EE - Is this genuine?

Two calls from 07973100601 the last when answered sounded to be in a call centre and claimed to be the EE loyalty team.Can it be confirmed this is indeed EE calling (a handful of old posts suggest it may have been used in the past)?Is there a list of...

srose8 by Contributor
  • 27944 Views
  • 15 replies
  • 2 Helpful

Resolved! Calling Customer Services on 150 or the 0800 number

I needed to contact customer services today however neither the 150 number nor the 0800 numbers are connecting.  I dial, it waits a few seconds as though trying to dial and then I get what sounds like a disconnected signal.  I have tried on wifi call...

Marula0 by Explorer
  • 26788 Views
  • 4 replies
  • 2 Helpful