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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! IPhone XS Max IOS 16.0.2 : Cannot send text message

When I registered the Sim Card with My EE, I received the confirmation code by text.since I’ve updated to iOS 16.0.2 and I don’t know if this why it’s not working.I’ve tried texting and it’s not working (not distributed).I’ve resetted Network setting...

Speedplay by • Investigator
  • 1650 Views
  • 7 replies
  • 2 Helpful

Re: EE Roaming - Getting ready to use your phone abroad

 Hi,in the FAQ above it says"In your My EE account online go to Menu > Account Settings > Parental and Data Controls > Enable Roaming and also Make calls abroad from the UK"When I go into my account under menu > account settings, there is no option f...

Edenlynn by • Investigator
  • 1492 Views
  • 11 replies
  • 1 Helpful

EE Wifi not working on London Underground

On Wed 28th up until 6pm my WiFi on London Underground was working. This was Virgin Media WiFi.However at 9pm it had stopped doing so and I was told to connect to EEI  WiFi Auto. I am am unable to connect, it does not connect automatically. I have tr...

In a different country and no service

I am in a different country and I have no service as everyone with me who’s on EE has service but I don’t I can barely connect to the wifi here either it just don’t work can someone help me please 

Pberry69 by • Investigator
  • 1779 Views
  • 2 replies
  • 3 Helpful

Visual Voicemail Problems

Hello, I seem to be receiving visual voicemail hours, or days later. I’m on an iPhone 11 Pro running ios16. I’ve tried:resetting network settingsrebooting phoneturning visual vm off and on Any ideas?

Roam blocked jamaica

I’m having issues with my service , i have no service and can’t call or text any of my family i’ve paid for travel pass and i’m blocked from enabling my roam, i need to contact my family and i’m very upset as i’ve paid for minutes and data 

keyerra by • Explorer
  • 428 Views
  • 3 replies
  • 0 Helpful

Roaming

Hi how can I receive calls and texts in brazil please

Walks1 by • Visitor
  • 361 Views
  • 2 replies
  • 1 Helpful

Voicemail notifications

Hi,I'm getting two notifications when I receive a voice a voice mail message.  I get the system message but I also get a text message.  How do I turn off the text messages and just get the system notification?ThanksBenSamsung S10 on EE

Uncyb74 by • Investigator
  • 3163 Views
  • 8 replies
  • 1 Helpful
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