Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Old number doesn't work for sms

My old number has been transfered but text messages I send still have the number that came with the new sim card. My phone is a MI 10T lite.

Resolved! My phone is not working

My phone is not working because of some one who on your team must of turn the wrong phone number off can someone get in touch with me ASAP

Texting while abroad

Hi I am currently in San Francisco and need to send a text message to a local cell phone I have the number but im unsure if I need to add an international code or exactly how I proceed can you advise?

Call unavailable

I was hoping someone could help. When private numbers call me they don’t go through and they’re told the number is unavailable. My phone settings on my iPhone allow unknown/private numbers, not sure what the problem is.Wasn’t sure which category to p...

No service in Tenerife

I have no mobile signal or internet in Tenerife. I have tried to add an add on for roam further but it’s still not working. I need the use of my phone immediately. Can you help to resolve this as soon as possible please? Thank you

Resolved! Travel to Egypt

Can you advise me if I can use my phone in Egypt at no extra cost

No service tried taking sim out and turning phone on and off, still no services

Resolved! How can I receive text when In iraq

Hi what add on can I add so I can text and receive text when am in Iraq as I need to be able to receive my messages

Re: Full signal with no internet

I have exactly the same problem while having good 4G or 5G signal but no internet connection whatsoever. It didn't used to be like that but for the past several month the phone is unusable for anything related to data.

Resolved! Unable to connect to network roaming in Australia

Hi, I hope you can help with an issue I am having connecting to network whilst travelling in Australia? My sim is showing as Emergency Calls Only and no network available.This is a sim specific issue rather than device as I have swapped sims with ano...