Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Daughter went to morocco today without enabling roaming - how can she enable

My daughter flew to morocco this morning and neglected to switch on roaming ahead of time. She has not got her memorable info to log in to the ee site online. How can she contact you yo get roaming switched on?

EE answering method on 150

I phone my number for EE (150).It knows who I am.I want to find out how much my mobile bill is, so I can pay it. I keep going with option 1 until a branch comes where it offers: 1 - pay the bill, 2 make a bill inquiry etc. I choose option 2 and follo...

Data roaming not working and calls going straight to voicemail

How long does roaming take to work?

Resolved! Going to Greece - PAYG £5 pack

Hi, I and quite a few family members are on PAYG £5 per month packs and I've heard from an EE shop we need to get additional £10 roaming packs when we go to Greece if we want to use mobile data, phone, text (more for essential comminication) when we...

How to get data abroadI’m in canada on holiday

Record of calls made and recieved during a specific time frame

I need to find a record of calls I recieved and made during a specific time. I know in the past you could recieve a statement showing this sort if activity.

Error 10 can't text or call on holiday in spain

I'm already on holiday - can't text 150 or any other numbers - tried calling ee mobile number and others - get error msg/disconnected - rang ee mobile from wife's phone - on hold for over 20 mins. I haven't disabled roaming, and I've set a spend cap....

Travel to USA

HiI have two Contract users on my account traveling to USA ( Newyork) at the end of November 2022 for a week,the contract monthly start date is the 5th of the month,SIM 10GB £10 24m 5G T started May 2020they travel out on 28th Nov and arrive 17.00an...

Roaming issues

Hi all,I still have free roaming as per my contract started before the cut off date but I forgot to switch it on before travelling. Now I did but after 24 hs it still didn't switch on, I can't even call EE because I have no signal or mobile data. Any...