Mobile Services

WiFi calling doesn't exist for me

I live in rural North Wales where BT broadband keeps being overtaken by a lethargic snail.  Consequently I rely entirely on iPhone/iPad with generous amounts of data to connect laptop and desktop.  Whenever there is a problem I get an EE message glib...

Roaming charges

Can I use my package in Tenerife and my minutes to call the uk ? 

Re: Cannot use internet with mobile data

I'm having the same problem every time I leave the house or office (anywhere with a wifi connection) I cannot access any of my apps, the internet etc, but I can make calls.I've restarted and reset my phone numerous times, will work for a while and th...

WIFI calling not working

I cannot get WIFI calling to work. I have FTTP so WIFI signal is excellent.But it just doesn't work. The mobile signal here is non existent. I've tried resetting the router, updating everything but nothing work.

4g

5g

5g is not working in Spain 

Sim activation

Hey, I got a Sim card at the Heathrow airport on my way to Germany. The guy at the kiosk installed it into my phone and told me I'm ready to go.I went on to Germany without testing it and just trusting the guy. Now that I'm in Germany the phone doesn...

I cant make calls to anybody always goes to voicemail afrer 1 ring there is no

There is no bars on my phone signal bars i mean can't call anybody especially friends 

Contacting EE from overseas without it costing a small fortune

Hi all. Im trying to contact EE from Australia. I set up roaming before I came away and since I landed I've not been able to get any roaming. All I can find on the 'help' section is to call a UK number, which will no doubt cost a small fortune from t...