Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming texts

On arriving in Spain I received a text saying "Calls to countries outside the EU (not including the UK) are £1.35 per min and texts 56p each. Other charges are the same as when you're in the UK."I have sent 3 texts to my grandmother's Spanish mobile ...

Why has my account been suspended even though my bill has been paid

I’ve paid my bill and My account is suspended why????

Network

My phone qs bin cut off when I agreed to pay on the 23

Stolen phone

My daughters phone xxxxxxxxxxxx has been stolen from her school bag whilst at school. We are unable to locate it on find my phone as it is switched off. Can you please block the phone so that it cannot be used [Mod edit: Please do not share personal ...

Resolved! No mobile network.

Hi, I have paid for the roaming abroad pass over a week now. I am in US and I cannot make any calls or receive any messages. It is says that mobile network not available although I am connected to a US network through roaming. Please fix this. I need...

Sim not working

Just traveled to Vietnam and my provider is displaying 4 dots

Hiya ee

How can I make calls from my roaming pack here in usa from my pack I already have on my phone?

Moving to Ireland

I’m moving to Ireland in February and have been a customer of ee for several years now and was wondering how I go about changing my phone number to an Irish one or would it not matter if i dont?

Re: Please help - Mobile phone showing as sos only

Hi I landed this afternoon in the US, I have the de smart sim plan with the roam abroad pass activated. And I have the same issue, I can’t connect to any network manually or automatically…Please help. I have contacted the live chat but no one is ther...

Enhanced voicemail alert no longer contains link to message

I have noticed over the last few days that the 'enhanced voicemail alert' no longer takes you to the Voicemail that has been left. As an example - the text message recevied today says "Voicemail message recevied 12012 on 6 Dec. Duration 10 second. Cl...