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EE roaming

hat123
Visitor

‎13-12-2022 02:33 PM

Hi,

I have a subscription pack and I spoke to an adviser on the phone about using this pack in the US and he said that I can free of charge. However, on looking online I can't find information saying that I won't be charged. Could you confirm if I won't be charged, please? Or if I will be are there any offers? I have tried to get a roaming pass by sending a text to 150 but it didn't work.

Thank you

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎13-12-2022 02:35 PM

You will be charged! As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/usa > PAYG.

 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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