Mobile Services

Roaming

We have been roaming France and Italy for two weeks now and despite buying the 'add on' and texting 'ROAMING' to 150 on several occasions We still cannot get phone, text or e:mail services. Our Google maps won't work --- we are paying for a service t...

Phone call

I am having constant problems calling from my flat recently WiFi calling can u help 

Significant Issues in the US for Roaming

I thought it might be worth alerting people to significant ongoing issues in the States with roaming. I returned from the States earlier in May after a business trip.My personal mobile worked fine, but I could not use my work device at all. Both are ...

Witam czy w tej sieci tak zwana spolecznosciowka jest za darmo np. Facebook?

In Mexico and cannot connect to local Movistar network my wife’s phone updated

My 11 won’t connect to service providers my wife’s has the 150 number won’t connect over WiFi help 

Wi-Fi calling - with roaming pass

Hey, I have a monthly plan and now abroad with roam farther pass . I am often at the areas with no prone signal, but Wi-Fi only,  why Wi-Fi calling function is not working for me???? (obviously in settings it’s on, but does not work) 

Usuage abroard

hi,I'm in Spain and unable to make calls can anybody help,I've tried ee but coming up wrong number

Data Roaming Not Working

I’m not getting any service or data whilst abroad despite that being part of my plan. Please can you help

Throttled speeds

My 5G speed is being throttled to 100mps but according to the app I’m due to get their best available speeds:  How can I get them to honour this?

Roaming abroad

Hi, I accidentally switched off EU roaming through the app. And now I have no network? Can you do something about it?