111

Samlam · ‎27-12-2022

Unable to dial 111 it will automatically end call. Yet when I called couple of days ago it worked fine . I need to contact 111 for my kids and can't. This needs sorting ASAP

Many thanks

Schockwave · ‎27-12-2022

Hello @Samlam ,

Welcome to the community,

Not sure what you expect us to do?

Firstly, do you have a signal? Could it be the line is busy? Have you tried again to see if it works and are you able to make other calls?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Northerner · ‎27-12-2022

Hi @Samlam

Are you on PAYG or pay monthly contract?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎27-12-2022

Can you call other 3-digit shortcodes? 105 is another free shortcode for loss of electricity - can you call this number OK?

Samlam · ‎27-12-2022

Yes I have signal yes I have tried multiple times I'm on contract and can dial out other numbers

Samlam · ‎27-12-2022

Hi I have a contract

Christopher_G · ‎28-12-2022

Hi @Samlam

Did you manage to get through? Are you able to dial 150?

Chris