EU

Chrisflood
Visitor

Im in the eu, namely Portugal but cannot make a call or send messages. Tried going through my settings but nothing helps. EE account settings don't help either and cannot request advice from customer services.... what do I do


 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Chrisflood 

Did you not set roaming up before leaving the UK? 

You'll need to use Skype and call EE free on +44 800 079 8586 and ask them to activate roaming.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.