28-12-2022 07:43 AM
Im in the eu, namely Portugal but cannot make a call or send messages. Tried going through my settings but nothing helps. EE account settings don't help either and cannot request advice from customer services.... what do I do
28-12-2022 07:59 AM
Hi @Chrisflood
Did you not set roaming up before leaving the UK?
You'll need to use Skype and call EE free on +44 800 079 8586 and ask them to activate roaming.
Thanks