Mobile Services

Re: Lost phone - Need a sim card sent. USELESS customer service!!!!

Hi @James_B , I have the exact same problem but I cannot call due to having lost my phone.I have been on the chat for now 1h45 asking for updates and nobody has helped.this is extremely frustrating as I simply need a new sim sent to me Could you plea...

not registered on network

When in the UK, I was unable to receive or send texts/calls to the US. I am now in the US and cannot make/receive calls/texts either to US or UK numbers. I see the message 'not registered on network'.I did not get the usual text when I landed in th...

Resolved! Roaming

Hi. Can a yone suggest a decent Roaming package. I am in Thailand 2 months then UK 3 months all year. I normally use a UK SIM here and a local SIM there but keeping my UK number all the time would be better.

Confirm my age

Hi am looking to confirm i am 18+ on my phone number thanks

Voicemail has not worked last 2 year

Hello I have been unable to use voicemail for the last two years. EE hasn't fixed it and my store in Hemel Hempstead., Said it's national problem and they couldn't help.Has anyone else encountered this problem.Haven't been able to speak to anyone on ...

Re: Verification messages have suddenly stopped coming through to my phone

Hi Leanne Same issue with same iphone 11 pro. Any resolution to this without calling 150? Kind regards,Jonathan

Cant log in from abroad ! Also i am showing as having no data when i should hav

I have 160gb but my web page says i have NO DATA! Also i am having a terrible time loggin in from abroad constantly says my attempt to login is being blocked

Minutes texts

Hi i was just wondering if i could get like a one time offer of free texts and minutes i dont get paud to the 19th and i have very important phone calls to make and to keep in touch with my daughter would really appreciate it of you could help with s...

Can't connnect to London Underground Wifi

Hello I can't connect to the London Underground Wifi. I have tried to call 150 many times, they told me that they did what is necessary and still can't connect.When I send wifi to 150, I receive a text saying that I already got the wifi coverage boos...

Switzerland manual network selection

Iphone12pro, already turn off & on the phone several times, selected network manually (tried all 3 - sunrise, salt, swisscom) All 3 does not work, just activated my sim one day ago (30gb + unlimited texts + unlimited minutes). Roaming also turned on ...

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